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DTSTART;TZID=Europe/London:20260520T093000
DTEND;TZID=Europe/London:20260520T163000
DTSTAMP:20260501T030659
CREATED:20260216T093227Z
LAST-MODIFIED:20260401T143135Z
UID:53377-1779269400-1779294600@avonlmc.co.uk
SUMMARY:Dealing With Challenging People (Virtual)
DESCRIPTION:Number of Capacity: 15 \n  \nWorking in a GP practice or healthcare setting can mean managing difficult interactions with patients\, relatives\, or even colleagues — often in high-pressure situations. This practical workshop equips staff with the awareness and tools to handle challenging behaviour calmly and professionally. \nParticipants will explore what might be driving the behaviour\, assess risk and make appropriate decisions\, and recognise their own emotional triggers and responses. They’ll learn practical communication techniques to defuse tension\, set boundaries\, and achieve effective outcomes for everyone involved. The session concludes with reflection and action planning to support confident application in daily practice.
URL:https://avonlmc.co.uk/event/dealing-with-challenging-people-virtual-2/
CATEGORIES:All Practice Staff
ATTACH;FMTTYPE=image/jpeg:https://avonlmc.co.uk/wp-content/uploads/2025/10/deal-with-difficult-people-bossy-manager-or-trouble-employee-tough-or-complicated-colleague-confusion-or-conflict-concept-frustrated-business-people-dealing-with-difficult-.jpg
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
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DTSTART;TZID=Europe/London:20260520T093000
DTEND;TZID=Europe/London:20260520T163000
DTSTAMP:20260501T030659
CREATED:20260407T083152Z
LAST-MODIFIED:20260429T140851Z
UID:55308-1779269400-1779294600@avonlmc.co.uk
SUMMARY:Immunisation Update (Virtual)
DESCRIPTION:Number of Capacity: 20 \n  \nThis one-day update session is designed for experienced registered immunisers to refresh and enhance their knowledge in line with the latest UKHSA guidance. It covers recent changes to all age routine immunisation schedules\, emerging vaccine recommendations\, and updates on best practice in vaccine administration\, storage\, and handling. Participants will revisit legal and ethical considerations\, review current approaches to managing adverse reactions\, and strengthen communication strategies to address vaccine hesitancy. The session also includes updates on infection control standards and considerations for special populations. This training ensures practitioners remain confident\, competent\, and compliant in delivering high-quality immunisation services.
URL:https://avonlmc.co.uk/event/immunisation-update-virtual-4/
CATEGORIES:Nurse Training
ATTACH;FMTTYPE=image/png:https://avonlmc.co.uk/wp-content/uploads/2025/10/world-immunisation-week-intranet-banner-892-x-583-px.png
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260520T100000
DTEND;TZID=Europe/London:20260520T123000
DTSTAMP:20260501T030659
CREATED:20260319T123934Z
LAST-MODIFIED:20260319T132622Z
UID:54586-1779271200-1779280200@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Foundation 1 Strategic Foundations (Virtual)
DESCRIPTION:Number of Capacity: 12 \n  \nThis module introduces structured strategic thinking within the realities of small partnership-based General Practice organisations. Delegates will develop confidence in articulating strategic direction\, differentiating operational activity from strategy\, and drafting a 12-month strategic framework aligned to BNSSG system priorities. \nCourse Content: \n\nWhat strategy means in General Practice\nBNSSG system context (ICB\, PCN\, contract landscape)\nOperational vs strategic thinking\nPriority setting frameworks\nStrategy-on-a-page workshop\n\nExpected Outcome: \n\nDefine strategy within a primary care context\nIdentify 3-5 realistic strategic priorities\nDraft a structured 12-month strategic outline
URL:https://avonlmc.co.uk/event/strategic-management-programme-f1-strategic-foundations-virtual/
CATEGORIES:Manager Training
ATTACH;FMTTYPE=image/jpeg:https://avonlmc.co.uk/wp-content/uploads/2026/03/Introduction-to-Strategic-Management.jpg
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
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