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DTSTART;TZID=Europe/London:20260501T093000
DTEND;TZID=Europe/London:20260501T123000
DTSTAMP:20260501T080703
CREATED:20260323T103459Z
LAST-MODIFIED:20260430T115521Z
UID:54919-1777627800-1777638600@avonlmc.co.uk
SUMMARY:Blood Result (Virtual)
DESCRIPTION:Number of Capacity: 16 \n  \nCourse Content \n\nWhy Blood Tests Matter in Primary Care\nYou’ll explore the key reasons why blood tests are ordered in general practice — from routine monitoring to investigating symptoms. Understand how they help in identifying\, diagnosing\, and managing a wide range of conditions like diabetes\, anaemia\, infections\, and more.\nCommon Blood Tests Explained\nWe break down the most frequently requested blood tests in primary care\, using clear\, jargon-free language. Learn about:\n\n\n\nFull Blood Count (FBC)\nLiver Function Tests (LFTs)\nKidney Function (U&Es)\nHbA1c and cholesterol levels\nThyroid testing and more\n\n\n Understanding Results and Therapeutic Ranges\nYou’ll learn what normal ranges look like\, and what it might mean when values are too high or too low. This is essential knowledge for anyone supporting patients who call with queries about their blood test results.\nPractical Scenarios and Real-World Examples\nUsing real-life case studies\, we’ll walk through examples of typical results and patient journeys. This makes it easier to relate what you’ve learned to day-to-day work in a GP practice.
URL:https://avonlmc.co.uk/event/blood-result-virtual-2/
CATEGORIES:Administration Staff
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ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
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DTSTART;TZID=Europe/London:20260519T093000
DTEND;TZID=Europe/London:20260519T123000
DTSTAMP:20260501T080703
CREATED:20260323T101123Z
LAST-MODIFIED:20260425T152657Z
UID:54912-1779183000-1779193800@avonlmc.co.uk
SUMMARY:Coding (Virtual)
DESCRIPTION:Number of Capacity: 16 \n  \nCourse Content \nOur half-day SNOMED training course is designed for clinical coders of all experience levels\, providing you with the essential techniques and knowledge to find the correct codes for your primary care team confidently. \nRead Coding vs. SNOMED: \nIn Scotland and Northern Ireland\, Read codes are used\, while in England and Wales (from April 2025)\, SNOMED codes will be the standard. If you are based in Scotland or Northern Ireland\, we recommend our Read Code training here. \nFor Experienced Clinical Coders: \n\nStay up-to-date with the latest techniques for improving coding accuracy and relevance to both clinicians and patients.\nDelve into advanced coding scenarios and case studies to enhance your skills.\nRefine your expertise with our advanced SNOMED training course\, tailored to the needs of experienced coders.\n\nFor Non-Experienced Clinical Coders: \n\nBegin your coding journey with our introductory SNOMED training\, covering all the essential background and principles of SNOMED CT terminology.\nBuild a solid foundation in SNOMED CT coding and terminology.\nLearn through interactive and engaging training materials to make coding concepts easy to understand.
URL:https://avonlmc.co.uk/event/coding-virtual-3/
CATEGORIES:Administration Staff
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ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
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DTSTART;TZID=Europe/London:20260522T093000
DTEND;TZID=Europe/London:20260522T123000
DTSTAMP:20260501T080703
CREATED:20260323T103219Z
LAST-MODIFIED:20260425T152842Z
UID:54915-1779442200-1779453000@avonlmc.co.uk
SUMMARY:Mental Health Conversations / Previous - Supporting People in a Mental Health Crisis on the Phone (Virtual)
DESCRIPTION:Number of Capacity: 16 \n  \nCourse Content: \nThis course equips GP receptionists\, administrators and telephone staff to understand mental health crises so they can respond with compassion\, empathy and clear boundaries. It builds confidence and skills to offer calm emotional support\, provide effective mental health crisis support in primary care settings\, follow escalation pathways and signpost to specialist mental health services. \nThe course is delivered by an experienced trainer who is a qualified mental health first aider\, who will ensure the psychological safety of all who attend the course. \n  \nExpected Outcome: \n\nRecognise signs of emotional and mental health crisis in general practice patients.\nRespond safely and compassionately using CALM strategies during a mental health crisis.\nUse supportive\, trauma-informed language with patients in distress on the phone and in person.\nFollow clear escalation pathways for patients in mental health crisis in GP surgeries.\nSignpost patients appropriately to NHS and community mental health crisis support services.\nUnderstand professional boundaries between reception support and specialist mental health care.\nProtect and prioritise your own wellbeing when supporting patients in emotional crisis.
URL:https://avonlmc.co.uk/event/mental-health-conversations-previous-supporting-people-in-a-mental-health-crisis-on-the-phone-virtual/
CATEGORIES:Administration Staff
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ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
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