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DTSTART;TZID=Europe/London:20270127T093000
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DTSTAMP:20260911T101801Z
CREATED:20260911T101801Z
LAST-MODIFIED:20260911T101801Z
UID:59058-1801042200-1801065600@avonlmc.co.uk
SUMMARY:New to Management - People Management (F2F)
DESCRIPTION:  \nMaximum Capacity: 15 \n  \nSummary: \nThis course develops the practical people-management skills required by new and aspiring Practice Managers to lead and support non-clinical teams effectively within general practice.  \nDelegates will explore the manager’s responsibilities across the employee lifecycle\, including recruitment\, induction\, performance\, attendance\, development and difficult conversations. Particular attention will be given to the transition from colleague to manager and establishing clear expectations\, professional boundaries and accountability.  \nThe course also addresses the distinctive challenge of managing upwards within a GP partnership\, helping delegates develop the confidence to communicate effectively with Partners\, present recommendations\, challenge constructively and manage situations where responsibility and authority do not always sit in the same place.  \n  \nCourse content: \n\nThe manager’s role across the employee lifecycle\, including recruitment\, induction\, probation\, development and retention\nSetting expectations\, delegation\, accountability and managing individual and team performance\nManaging attendance\, conduct and capability and approaching difficult conversations confidently and appropriately\nBuilding effective teams\, supporting wellbeing\, managing conflict and developing a positive workplace culture\nManaging upwards: working effectively with GP Partners\, influencing decisions\, presenting recommendations and constructively challenging where required\n\n  \nOn completion of this course delegates will be able to (expected outcome): \n\nApply effective people-management approaches across the employee lifecycle and respond appropriately to common workforce issues\nHold clearer management conversations\, establish expectations and address performance\, attendance and behavioural concerns with greater confidence\nBuild productive relationships with staff and GP Partners\, using effective communication\, influence and constructive challenge to support good practice management
URL:https://avonlmc.co.uk/event/new-to-management-people-management-f2f/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:Manager Training
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