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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261118T140000
DTEND;TZID=Europe/London:20261118T170000
DTSTAMP:20260814T102150Z
CREATED:20260812T133325Z
LAST-MODIFIED:20260814T102150Z
UID:58298-1795010400-1795021200@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Foundation 2 Finance & Sustainability (Virtual)
DESCRIPTION:  \n  \nNumber of Capacity: 20 \nBuilds financial literacy and sustainability awareness for emerging leaders in General Practice. Delegates will gain confidence in interpreting practice finances and identifying early sustainability risks. \nCourse Content: \n\nPractice income streams (GMS/PMS/APMS)\nCost structure and staffing ratios\nReading a financial summary\nSustainability risk flags\nScenario-based financial discussion\n\nExpected Outcome: \n\nInterpret a simplified practice financial summary\nIdentify sustainability risks\nLink financial insight to strategic planning
URL:https://avonlmc.co.uk/event/strategic-management-programme-foundation-2-finance-sustainability-virtual-2/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261119T093000
DTEND;TZID=Europe/London:20261119T123000
DTSTAMP:20260817T141212Z
CREATED:20260817T141123Z
LAST-MODIFIED:20260817T141212Z
UID:58237-1795080600-1795091400@avonlmc.co.uk
SUMMARY:Excellence in Customer Service (Virtual)
DESCRIPTION:  \n  \nNumber of Capacity: 15 \n  \n  \nSummary \nPatient experience training for primary care is designed to help reception teams\, administrators\, care navigators\, clinicians and practice managers develop the everyday communication skills that build trust\, confidence and positive patient experiences across primary care. \nEvery interaction shapes how patients feel about their practice. Whether answering the telephone\, welcoming someone at reception\, responding to concerns or supporting patients through moments of uncertainty\, the quality of communication has a lasting impact on patient experience\, team confidence and the reputation of the organisation. \nOur Excellent Customer Care Training for Primary Care provides practical\, evidence-informed communication skills that help staff communicate with empathy\, professionalism and consistency. Delegates leave with greater confidence to build rapport\, manage expectations and create positive experiences throughout every patient interaction. \n 
URL:https://avonlmc.co.uk/event/excellence-in-customer-service-virtual/
CATEGORIES:Administration Staff
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261124T093000
DTEND;TZID=Europe/London:20261124T123000
DTSTAMP:20260813T141904Z
CREATED:20260812T115344Z
LAST-MODIFIED:20260813T141904Z
UID:58188-1795512600-1795523400@avonlmc.co.uk
SUMMARY:Phlebotomy (F2F)
DESCRIPTION:  \n\n  \n  \n  \n  \n  \n  \nMaximum Number: 8 \nSummary:\nA beginner phlebotomy course introduces students to the essential knowledge and hands on skills needed to safely and effectively draw blood from patients. \nCourse Content:\n\nBasic Anatomy and Physiology\nProcedure and Infection Control\nTrouble Shooting\nPractical Session\nCompetencies\n\nExpected Outcome:\n\nDescribe\, discuss and demonstrate the correct technique for taking blood samples\, summarising problems and how to overcome them\, including the procedure to follow when a specimen is not obtained\nKnow how to reassure individuals prior to\, during and after blood collection\nRecognise infection control and risk measures appropriate to the procedure
URL:https://avonlmc.co.uk/event/phlebotomy-f2f/
LOCATION:Kingswood Health Centre\, Alma Rd\, Bristol BS15 4EJ\, United Kingdom
CATEGORIES:Nurse Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261125T090000
DTEND;TZID=Europe/London:20261125T130000
DTSTAMP:20260902T101754Z
CREATED:20260812T133710Z
LAST-MODIFIED:20260902T101754Z
UID:58301-1795597200-1795611600@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Intermediate 3 Workforce Transformation & Role Design (Virtual)
DESCRIPTION:  \n\nNumber of Capacity: 20 \n  \nThis module develops strategic workforce redesign capability\, focusing on role optimisation\, supervision capacity\, and retention planning in the context of rising demand and workforce constraints. \nDelegates will learn how to design workforce models that improve access and sustainability\, optimise ARRS roles at PCN scale\, and evaluate cost and supervision implications to avoid unintended burden. \nCourse Content: \n\nWorkforce transformation principles in General Practice / PCNs\nSkill-mix optimisation and role clarity\nARRS role design at scale and supervision planning\nWorkforce cost inflation and sustainability implications\nRetention strategy beyond pay (culture\, workload\, development)\n\nExpected Outcome: \n\nDraft a workforce redesign option aligned to demand and access pressures\nAssess supervision and operational impacts of new role models\nIdentify workforce risks and mitigation actions (including retention)
URL:https://avonlmc.co.uk/event/strategic-management-programme-intermediate-3-workforce-transformation-role-design-virtual-2/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261125T133000
DTEND;TZID=Europe/London:20261125T163000
DTSTAMP:20260902T101145Z
CREATED:20260812T134533Z
LAST-MODIFIED:20260902T101145Z
UID:58307-1795613400-1795624200@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Foundation 3 Workforce Strategy Basics (Virtual)
DESCRIPTION:Number of Capacity: 20 \nExplores workforce fragility and role optimisation in General Practice. Delegates will map workforce risks and understand ARRS supervision implications. \nCourse Content: \n\nWorkforce fragility in primary care\nRecruitment and retention risks\nARRS roles and supervision burden\nSuccession planning\nWorkforce mapping workshop\n\nExpected Outcome: \n\nMap workforce structure and dependency\nIdentify succession risks\nDevelop stabilising workforce actions
URL:https://avonlmc.co.uk/event/strategic-management-programme-foundation-3-workforce-strategy-basics-virtual-2/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261201T093000
DTEND;TZID=Europe/London:20261201T123000
DTSTAMP:20260826T094455Z
CREATED:20260826T094455Z
LAST-MODIFIED:20260826T094455Z
UID:58858-1796117400-1796128200@avonlmc.co.uk
SUMMARY:Clinician to Leader (F2F)
DESCRIPTION:  \nMaximum Capacity: 20 \n\n \n\n\n\nThis module supports nurses making the transition from expert clinician to confident leader. \nDelegates will explore how leadership differs from clinical practice and develop the confidence and practical skills needed to lead others while maintaining professional credibility. The session considers leadership styles\, delegation and accountability\, building trust and balancing operational responsibilities with clinical priorities. \nCourse content: \n\nTransitioning from clinician to confident leader\nDeveloping leadership confidence and understanding leadership styles\nBuilding trust\, credibility and effective working relationships\nDelegation\, accountability and leading others effectively\nBalancing clinical\, operational and leadership priorities\n\n\nOn completion of this course delegates will be able to (expected outcome): \n\nTransition confidently from clinical expertise into a leadership role\nApply appropriate leadership styles while building trust and credibility\nDelegate effectively and balance competing clinical and operational priorities\n\n 
URL:https://avonlmc.co.uk/event/clinician-to-leader-f2f/
LOCATION:Coronation Community Centre\, 8A Park Road\, Bristol\, BS30 8EB
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261201T130000
DTEND;TZID=Europe/London:20261201T160000
DTSTAMP:20260826T094737Z
CREATED:20260826T094737Z
LAST-MODIFIED:20260826T094737Z
UID:58861-1796130000-1796140800@avonlmc.co.uk
SUMMARY:Leadership Presence & Influence (F2F)
DESCRIPTION:  \nMaximum Capacity: 20 \n  \nThis module develops the confidence\, credibility and communication skills nurse leaders need to influence effectively. \nDelegates will explore how effective leaders build influence through relationships rather than authority alone. The session focuses on developing leadership presence\, communicating confidently\, influencing stakeholders and representing teams effectively across multidisciplinary environments. \nCourse content: \n\nDeveloping confident leadership and executive presence\nBuilding personal credibility and professional influence\nCommunicating confidently with colleagues and stakeholders\nLeading meetings and working effectively across multidisciplinary teams\nInfluencing stakeholders and managing upwards\n\nOn completion of this course delegates will be able to (expected outcome): \n\nLead with greater confidence\, presence and professional credibility\nCommunicate effectively and positively influence colleagues and stakeholders\nRepresent their team confidently across meetings and multidisciplinary environments\n\n  \n 
URL:https://avonlmc.co.uk/event/leadership-presence-influence-f2f/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261202T093000
DTEND;TZID=Europe/London:20261202T153000
DTSTAMP:20260813T141930Z
CREATED:20260812T071843Z
LAST-MODIFIED:20260813T141930Z
UID:58218-1796203800-1796225400@avonlmc.co.uk
SUMMARY:Emergency First Aid at Work
DESCRIPTION:  \n  \n  \n  \nMaximum capacity: 12 \n  \nEmergency First Aid at Work (EFAW) A 1 day course covering: \nPriorities of first aid \nManaging incidents \nBasic life support \nAutomated External Defibrillation \nExamination of a casualty \nUnconsciousness \nControl of bleeding \nBurns and scalds \nRegulations \nFirst aid kits \nRecording and reporting \nThere is a multiple-choice question paper at the end and it is a Health & Safety Executive approved course with certificates lasting 3 years. \nFirst aid manuals are available via a QR code
URL:https://avonlmc.co.uk/event/emergency-first-aid-at-work/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:All Practice Staff
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261202T100000
DTEND;TZID=Europe/London:20261202T130000
DTSTAMP:20260814T102248Z
CREATED:20260812T134727Z
LAST-MODIFIED:20260814T102248Z
UID:58309-1796205600-1796216400@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Foundation 4 Governance & Risk (Virtual)
DESCRIPTION:Number of Capacity: 20 \nDevelops governance literacy and structured risk management. Delegates will construct a risk register and apply risk scoring models. \nCourse Content: \n\nGovernance pillars in General Practice\nEnterprise vs operational risk\nRisk scoring matrix\nEscalation pathways\nCrisis scenario discussion\n\nExpected Outcome: \n\nConstruct a basic risk register\nApply structured risk scoring\nRecognise escalation triggers
URL:https://avonlmc.co.uk/event/strategic-management-programme-foundation-4-governance-risk-virtual-2/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261202T133000
DTEND;TZID=Europe/London:20261202T163000
DTSTAMP:20260814T102309Z
CREATED:20260812T134915Z
LAST-MODIFIED:20260814T102309Z
UID:58311-1796218200-1796229000@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Foundation 5 Using Data with Confidence (Virtual)
DESCRIPTION:  \nNumber of Capacity: 20 \nBuilds confidence in using data for decision-making. Delegates will interpret trends and design a simple strategic dashboard. \nCourse Content: \n\nAccess and activity metrics\nDemand vs capacity\nKPI alignment\nDashboard design\nData misuse issues\n\nExpected Outcome: \n\nInterpret activity trends\nSelect aligned KPIs\nDesign a one-page dashboard
URL:https://avonlmc.co.uk/event/strategic-management-programme-foundation-5-using-data-with-confidence-virtual-2/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261204T093000
DTEND;TZID=Europe/London:20261204T163000
DTSTAMP:20260818T080605Z
CREATED:20260817T140628Z
LAST-MODIFIED:20260818T080605Z
UID:58230-1796376600-1796401800@avonlmc.co.uk
SUMMARY:Travel Update (F2F)
DESCRIPTION:  \n  \n  \n  \nNumber of Capacity: 15 \nThis course is designed to continue to support you with your provision of a travel health service within your practice. It will build on previous knowledge and experience. It will update you on what is new in the world of travel health\, share best practice and discuss challenges/solutions with fellow practice nurses.
URL:https://avonlmc.co.uk/event/travel-update-venue-tbc/
LOCATION:Kingswood Health Centre\, Alma Rd\, Bristol BS15 4EJ\, United Kingdom
CATEGORIES:Nurse Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261207T093000
DTEND;TZID=Europe/London:20261207T163000
DTSTAMP:20260827T082343Z
CREATED:20260827T082317Z
LAST-MODIFIED:20260827T082343Z
UID:58255-1796635800-1796661000@avonlmc.co.uk
SUMMARY:Doppler and Compression (F2F)
DESCRIPTION:  \n  \nNumber of Capacity: 14 \n\nAim of Course: \nTo gain knowledge and practice in manual and automated Doppler assessment as part of the comprehensive assessment of vascular supply of the lower limb \nNote: Please bring your team Doppler kit to this session to practice with (if your practice has one – there will be spares at the training if you aren’t able to bring one).
URL:https://avonlmc.co.uk/event/doppler-and-compression-venue-tbc/
LOCATION:Tyntesfield Medical Group – Tower House Medical Centre\, Stock Way S\, Bristol BS48 2XX\, United Kingdom
CATEGORIES:Nurse Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261207T093000
DTEND;TZID=Europe/London:20261208T163000
DTSTAMP:20260817T140034Z
CREATED:20260817T113633Z
LAST-MODIFIED:20260817T140034Z
UID:58258-1796635800-1796747400@avonlmc.co.uk
SUMMARY:Core Immunisations 2 Day Course (Day 1 F2F Day 2 Virtual)
DESCRIPTION:  \nMaximum Capacity: 14 \n  \nBOTH DAYS TO BE ATTENDED – 2nd day 08/12/2026 \nTwo-Day Core Training for Registered Healthcare Professionals \nThis comprehensive two-day core course is tailored for registered healthcare professionals new to immunisation practice. Aligned with the UKHSA National Minimum Standards\, the training provides essential knowledge and practical skills to deliver safe and effective vaccination services. Key learning outcomes include: \n\nUnderstanding national immunisation schedules and vaccine recommendations \nSafe and effective vaccine administration techniques \nProper storage\, handling\, and disposal of vaccines \nLegal and ethical responsibilities\, including consent and documentation \nIdentification and management of adverse reactions \nCommunication strategies to support informed decision-making and reduce vaccine hesitancy \nInfection prevention and control during immunisation \nSpecial considerations for vulnerable groups including children\, pregnant women\, and those with underlying conditions \nAccurate record-keeping and data management \n\nIncludes the complete routine immunisations schedule https://www.gov.uk/government/publications/the-complete-routine-immunisation-schedule \nThis course prepares registered professionals to confidently begin immunisation practice in clinical settings.
URL:https://avonlmc.co.uk/event/core-immunisations-2-day-course-day-1-virtual-day-2-f2f/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:Nurse Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261209T090000
DTEND;TZID=Europe/London:20261209T130000
DTSTAMP:20260814T102328Z
CREATED:20260812T135121Z
LAST-MODIFIED:20260814T102328Z
UID:58313-1796806800-1796821200@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Intermediate 4 Leading Change & Service Redesign (F2F)
DESCRIPTION:Number of Capacity: 20 \nThis module focuses on leading and embedding change in small partnership organisations\, where influence\, engagement\, and resistance management are central to success. \nDelegates will learn how to design and deliver service change using structured change frameworks\, stakeholder engagement approaches\, and practical techniques for managing resistance and sustaining implementation. \nCourse Content: \n\nChange frameworks adapted to General Practice (small organisation lens)\nDiagnosing readiness and change fatigue\nStakeholder mapping and clinical engagement strategies\nManaging resistance and partnership dynamics\nEmbedding change: implementation discipline and benefits tracking\n\nExpected Outcome: \n\nBuild a phased change plan for a service redesign initiative\nApply stakeholder mapping to strengthen engagement and adoption\nUse practical techniques to manage resistance and sustain change
URL:https://avonlmc.co.uk/event/strategic-management-programme-intermediate-4-leading-change-service-redesign-f2f/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261209T133000
DTEND;TZID=Europe/London:20261209T173000
DTSTAMP:20260814T102343Z
CREATED:20260812T135411Z
LAST-MODIFIED:20260814T102343Z
UID:58315-1796823000-1796837400@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Intermediate 5 Influencing in Complex Systems (F2F)
DESCRIPTION:Number of Capacity: 20 \nThis module develops influence and negotiation capability across Practice–PCN–ICB relationships\, where leaders must operate with political awareness and structured stakeholder engagement. \nDelegates will learn how to map system stakeholders\, prepare negotiation strategies\, conduct challenging conversations\, and influence decisions in complex environments—without damaging relationships or credibility. \nCourse Content: \n\nStakeholder mapping across Practice\, PCN\, and ICB contexts\nInfluence strategies: collaboration\, negotiation\, and credibility\nPreparing for difficult conversations and challenge scenarios\nNegotiation frameworks and “red lines” planning\nSimulation: commissioning/ICB panel-style influence exercise\n\nExpected Outcome: \n\nMap stakeholders and identify influence pathways for a real issue\nPrepare and conduct structured negotiation conversations\nApply techniques for challenging conversations while preserving relationships
URL:https://avonlmc.co.uk/event/strategic-management-programme-intermediate-5-influencing-in-complex-systems-f2f/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261211T093000
DTEND;TZID=Europe/London:20261211T163000
DTSTAMP:20260827T081430Z
CREATED:20260817T132433Z
LAST-MODIFIED:20260827T081430Z
UID:58261-1796981400-1797006600@avonlmc.co.uk
SUMMARY:Contraception Update (F2F)
DESCRIPTION:  \n  \n  \n  \nMaximum Capacity: 14 \nFor trained Nurses or Nurse Associates who have already some knowledge and experience of pills and injections and do yearly checks. We will discuss other types of contraception and go into greater depth about other considerations e.g. epilepsy and diabetes. Scenarios will consolidate the learning to help you deal with side effects and be able to counsel patients in other types of contraception. Brief overview of STIs and testing. We will be using the UKMEC.
URL:https://avonlmc.co.uk/event/contraception-update-venue-tbc/
LOCATION:Horfield Health Centre\, Lockleaze Road\, Bristol\, BS7 9RR\, United Kingdom
CATEGORIES:Nurse Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261214T093000
DTEND;TZID=Europe/London:20261214T163000
DTSTAMP:20260826T094536Z
CREATED:20260826T094536Z
LAST-MODIFIED:20260826T094536Z
UID:58863-1797240600-1797265800@avonlmc.co.uk
SUMMARY:CQC Leadership\, Governance & Risk
DESCRIPTION:  \nMaximum Capacity: 20 \n  \nCQC Leadership \nThis practical module develops nurse leaders’ understanding of their contribution to regulatory compliance and continuous improvement under the CQC framework. \nDelegates will explore CQC expectations and the characteristics of well-led services\, alongside practical approaches to inspection preparation\, evidence gathering\, documentation and staff engagement. The session also considers the leadership role during inspections and how continuous improvement can support services to remain inspection ready every day. \n  \nCourse content: \n\nUnderstanding CQC expectations and well-led characteristics\nPreparing services and teams for inspection\nEvidence gathering and effective documentation\nStaff engagement and leadership during inspections\nDemonstrating and embedding continuous improvement\n\nOn completion of this course delegates will be able to (expected outcome): \n\nUnderstand CQC expectations and their contribution to a well-led service\nPrepare effectively for inspection through appropriate evidence\, documentation and staff engagement\nSupport continuous improvement and provide confident leadership during the inspection process\n\n  \nGovernance & Risk \nThis module develops nurse leaders’ understanding of their responsibilities for creating safe\, accountable clinical services. \nDelegates will explore the principles of clinical governance and effective risk management\, including incident reporting\, risk identification and assessment\, Duty of Candour and learning from events. The session considers how effective leadership contributes to a positive safety culture and high-quality patient care. \nCourse content: \n\nClinical governance principles and leadership responsibilities\nIdentifying\, assessing and managing clinical risk\nIncident reporting and learning from events\nDuty of Candour and professional accountability\nDeveloping and maintaining a positive safety culture\n\nOn completion of this course delegates will be able to (expected outcome): \n\nApply clinical governance and risk-management principles within their leadership role\nIdentify\, assess and respond appropriately to clinical risks and incidents\nPromote learning\, accountability and a positive patient safety culture\n\n 
URL:https://avonlmc.co.uk/event/cqc-leadership-governance-risk/
LOCATION:Coronation Community Centre\, 8A Park Road\, Bristol\, BS30 8EB
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270121T093000
DTEND;TZID=Europe/London:20270121T163000
DTSTAMP:20260903T105226Z
CREATED:20260903T105226Z
LAST-MODIFIED:20260903T105226Z
UID:58836-1800523800-1800549000@avonlmc.co.uk
SUMMARY:Quality Improvement & Leading Safe Clinical Services
DESCRIPTION:  \nMaximum Capacity: 15 \n  \nQuality Improvement: \nThis practical module equips clinical leaders with structured approaches to driving meaningful improvement in patient care. \nDelegates will be introduced to the principles of Quality Improvement and improvement science\, including PDSA cycles\, Root Cause Analysis and measurement for improvement. The session explores how data and team engagement can be used to lead successful improvement projects and sustain positive changes within services. \nCourse content: \n\nPrinciples of Quality improvement and improvement science\nUsing PDSA cycles and Root Cause analysis\nMeasurement for improvement and effective use of data\nEngaging teams in improvement activity\nSustaining improvements and sharing learning\n\nOn completion of this course delegates will be able to (expected outcome) \n\nApply structured Quality improvement approaches to service development\nUse improvement tools\, measurement and data to inform and evaluate change\nEngage teams in implementing\, sustaining and sharing meaningful improvement in patient care\n\nLeading Safe Clinical Services: \nThis practical module equips nurse leaders with structured approaches to driving meaningful improvement in patient care. \nDelegates will be introduced to the principles of Quality Improvement and improvement science\, including PDSA cycles\, Root Cause Analysis and measurement for improvement. The session explores how data and team engagement can be used to lead successful improvement projects and sustain positive changes within services. \nCourse content: \n\nCreating and maintaining a positive patient safety culture\nClinical supervision\, safe staffing and effective escalation\nHuman factors and their impact on patient safety\nLearning from incidents and supporting safe clinical decision-making\nLeading multidisciplinary teams to deliver consistently high-quality care\n\nOn completion of this course delegates will be able to (expected outcome): \n\nLead and promote positive patient safety culture within their service\nApply effective supervision\, escalation and learning processes to strengthen clinical safety\nLead multidisciplinary teams to support safe\, consistent and high-quality patient care\n\n  \n 
URL:https://avonlmc.co.uk/event/quality-improvement-leading-safe-clinical-services/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270203T093000
DTEND;TZID=Europe/London:20270203T123000
DTSTAMP:20260903T104420Z
CREATED:20260903T081407Z
LAST-MODIFIED:20260903T104420Z
UID:58830-1801647000-1801657800@avonlmc.co.uk
SUMMARY:Clinical Leadership - Line Management Difficult Conversations (Clinical Leads)\, (F2F)
DESCRIPTION:  \nMaximum Capacity: 15 \n  \nThis practical module equips clinical leaders with techniques for managing challenging conversations confidently and professionally. \nDelegates will develop approaches to giving constructive feedback\, addressing performance concerns\, handling conflict and managing sensitive staff and patient interactions. The session also explores active listening and emotional management\, helping leaders address difficult issues while maintaining professional relationships. \nCourse content: \n\nGiving clear and constructive feedback\nManaging performance and other challenging conversations\nHandling conflict positively and professionally\nActive liste4ning and managing emotions\nManaging difficult staff and patient interactions while maintaining relationships\n\nOn completion of the course delegates will be able to (expected outcome): \n\nApproach difficult and sensitive conversations with greater confidence\nGive constructive feedback and manage performance or conflict personally\nUse active listening and emotional awareness to maintain effective professional relationships\n\n 
URL:https://avonlmc.co.uk/event/nurse-leadership-line-management-difficult-conversations-nurse-leads-f2f/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:Nurse Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270203T130000
DTEND;TZID=Europe/London:20270203T160000
DTSTAMP:20260903T104358Z
CREATED:20260903T081606Z
LAST-MODIFIED:20260903T104358Z
UID:58833-1801659600-1801670400@avonlmc.co.uk
SUMMARY:Clinical Leadership - Wellbeing & Resilience (Clinical Leads)\, (F2F)
DESCRIPTION:  \nMaximum Capacity: 15 \n  \nThis module supports clinical leaders to maintain their own wellbeing and resilience while effectively supporting others. \nDelegates will explore the impact of pressure\, change and uncertainty on themselves and their teams. The session considers practical resilience strategies\, recognising stress and burnout\, compassionate leadership\, psychological safety and maintaining healthy workload boundaries. \nCourse content: \n\nRecognising stress\, pressure and burnout\nDeveloping practical personal resilience strategies\nSupporting staff wellbeing and maintaining motivation\nCompassionate leadership and psychological safety\nManaging workload\, personal resilience and healthy boundaries\n\nOn completion of the course delegates will be able to (expected outcome): \n\nRecognise and respond appropriately to signs of stress and burnout\nApply practical strategies to strengthen personal and team resilience\nCreate a more compassionate\, psychologically safe environment that supports staff well-being
URL:https://avonlmc.co.uk/event/nurse-leadership-wellbeing-resilience-nurse-leads-f2f/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:Nurse Training
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