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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261008T093000
DTEND;TZID=Europe/London:20261008T123000
DTSTAMP:20260813T141511Z
CREATED:20260812T084515Z
LAST-MODIFIED:20260813T141511Z
UID:58192-1791451800-1791462600@avonlmc.co.uk
SUMMARY:Chaperone (Virtual)
DESCRIPTION:  \n  \nNumber of Capacity: 15 \n  \nCourse Content \n\nGMC and CQC Aligned: This course meets strict standards set by the General Medical Council and Care Quality Commission\, ensuring you receive training that complies fully with healthcare regulations.\nCulturally Sensitive: We raise awareness of cultural diversity so chaperones can ensure all patients feel safe and respected\, regardless of background or identity.\nInteractive and Engaging: Delivered over three hours\, our training encourages conversation\, questions\, and sharing of real-life examples.\nFocused on Primary Care Settings: Unlike generic chaperone courses\, ours is specifically tailored for general practice staff\, taught by trainers with direct primary care experience.\nIn-Depth Understanding of Intimate Examinations: Learn to appreciate each patient’s unique preferences and vulnerabilities\, and become aware of unconscious biases that may affect patient comfort.\nSafeguarding and Reporting: Understand your role in safeguarding and how to report any concerns or complaints raised before\, during\, or after the examination.
URL:https://avonlmc.co.uk/event/chaperone/
CATEGORIES:Administration Staff
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261013T090000
DTEND;TZID=Europe/London:20261013T123000
DTSTAMP:20260910T090827Z
CREATED:20260910T090827Z
LAST-MODIFIED:20260910T090827Z
UID:59106-1791882000-1791894600@avonlmc.co.uk
SUMMARY:Leadership - Introduction to Compassionate Leadership (F2F Venue TBC)
DESCRIPTION:  \nMaximum Capacity: 15 \n  \nSummary: \nThis introductory module establishes the foundations for the wider Leadership Development Programme and explores what effective leadership means within contemporary healthcare.  \nDelegates consider how approaches to leadership have evolved\, the distinction between management and leadership\, and why authentic and compassionate leadership behaviours are increasingly important within complex healthcare environments.  \nThe session introduces leadership within a VUCA environment and explores the relationship between compassionate leadership\, psychological safety\, staff experience and organisational performance. Delegates are encouraged to reflect on their own leadership behaviours and establish personal development priorities that will inform their journey through the programme.  \n  \nCourse content: \n\nExplore the changing expectations placed upon healthcare leaders and the challenges associated with leading within increasingly complex\, pressured and interconnected systems\nA concise exploration of the evolution of leadership thinking and the movement from hierarchical and directive approaches towards authentic\, rational and compassionate leadership\nDetermine the complementary but distinct functions of management and leadership\, including operational delivery\, direction-setting\, engagement\, influences and developing others\nExplore the behaviours associated with authentic and compassionate leadership and consider how leaders create trust\, inclusion\, engagement and psychological safety\nConsider leadership within volatile\, uncertain\, complex and ambiguous environments and complete structured reflection/assessment to identify individual leadership strengths and development priorities\n\n  \nOn completion of this course delegates will be able to (expected outcome): \n\nExplain how contemporary healthcare environments influence the leadership behaviours required of managers and leaders\nApply principles of authentic and compassionate leadership to create greater trust\, engagement and psychological safety\nReflect critically on their current leadership approach and identify priorities for their personal development throughout the programme\n\n 
URL:https://avonlmc.co.uk/event/leadership-introduction-to-compassionate-leadership-f2f-venue-tbc/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261014T093000
DTEND;TZID=Europe/London:20261014T123000
DTSTAMP:20260420T090126Z
CREATED:20260417T090154Z
LAST-MODIFIED:20260420T090126Z
UID:55720-1791970200-1791981000@avonlmc.co.uk
SUMMARY:DPO Programme - Module 2 (Virtual)
DESCRIPTION:Number of capacity: 15 \n  \nSummary \nThis operational workshop provides a structured governance model for handling Subject Access Requests (SARs) and related data subject rights within General Practice.  \nIt is workflow-driven\, defensibility-focused\, and designed to reduce ICO escalation risk.  \nA 3-hour SAR lifecycle workshop covering:  \n\nValid SAR recognition and statutory clock start \nOne-month deadline discipline \nIdentity verification proportionality \nRecord search and extraction scope \nRedaction governance and documentation \nClinical harm exemption \nRectification vs annotation \nRefusal defensibility \nICO escalation pathway \nSAR governance model for GP practice \n\nMapped to NHS DSPT Standards 1–3.  \nCourse Content \n\nSAR validity and statutory timing \nSearch scope and extraction governance\nRedaction and exemption decision-making \nLitigation interface and escalation management \nSAR logging architecture and oversight model\n\nExpected Outcome \n\nOperate a compliant and defensible SAR workflow \nApply exemptions proportionately and lawfully\nMaintain SAR documentation capable of regulatory scrutiny 
URL:https://avonlmc.co.uk/event/dpo-programme-module-2-virtual-2/
CATEGORIES:All Practice Staff
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261014T093000
DTEND;TZID=Europe/London:20261014T123000
DTSTAMP:20260813T141648Z
CREATED:20260812T073034Z
LAST-MODIFIED:20260813T141648Z
UID:58197-1791970200-1791981000@avonlmc.co.uk
SUMMARY:Fire Marshall
DESCRIPTION:  \n  \n  \nNumber of Capacity: 12\nOur Fire Marshal course provides essential knowledge to help you confidently carry out your duties\, whether your learning the role for the first time or refreshing your existing fire safety skills. The course is fully aligned to the core skills training framework for NHS Trusts in England. Our trainers have decades of fire safety experience and provide a trading environment that is relaxed but very informative. \nWhat the course covers:\n\nLegislation\nThe basic chemistry of fire and its differing classes\nFirefighting procedures\nCauses of fires and their prevention\nEmergency lighting\nFixed firefighting installations\nEvacuation assembly point and fire drills\nFire alarms\nFire hazards\nRoutine fire safety inspections and maintaining a fire log\nRisk assessment awareness\nExtinguisher recognition and use (theory and practical)\n\nThis course complies with the Regulatory Reform (Fire Safety) Order 2005.
URL:https://avonlmc.co.uk/event/fire-marshall/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:All Practice Staff
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261014T130000
DTEND;TZID=Europe/London:20261014T160000
DTSTAMP:20260420T082155Z
CREATED:20260417T090319Z
LAST-MODIFIED:20260420T082155Z
UID:55722-1791982800-1791993600@avonlmc.co.uk
SUMMARY:DPO Programme - Module 3 (Virtual)
DESCRIPTION:Number of capacity: 15 \n  \nSummary \nThis module examines breach governance under Articles 32–34 UK GDPR from a defensibility and regulatory reasoning perspective.  \nIt focuses on risk-to-rights assessment\, notification thresholds\, documentation architecture\, and board-level oversight.  \nA 3-hour governance session covering:  \n\nLegal definition of personal data breach \nRisk to rights and freedoms assessment model \n72-hour ICO notification threshold \nArticle 32 proportionality \nPatient notification test (Article 34) \nInsider misuse and supply chain exposure \nMitigation as regulatory credit \nBreach documentation architecture \nGovernance oversight model \n\nMapped to NHS DSPT Standards 1–3.  \nCourse Content \n\nBreach identification and classification \nRisk scoring and reportability decisions \nICO notification and patient communication \nMitigation and documentation defensibility \nBreach governance structure for GP practices \n\nExpected Outcome \n\nConduct structured breach risk assessments\nDetermine ICO notification thresholds confidently \nMaintain defensible breach documentation and escalation logs
URL:https://avonlmc.co.uk/event/dpo-programme-module-3-virtual-2/
CATEGORIES:All Practice Staff
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261019T093000
DTEND;TZID=Europe/London:20261019T163000
DTSTAMP:20260813T141754Z
CREATED:20260812T072742Z
LAST-MODIFIED:20260813T141754Z
UID:58221-1792402200-1792427400@avonlmc.co.uk
SUMMARY:Dealing with Challenging People (Virtual)
DESCRIPTION:  \n  \n  \n  \n  \nNumber of Capacity: 12 \n  \nWorking in a GP practice or healthcare setting can mean managing difficult interactions with patients\, relatives\, or even colleagues — often in high-pressure situations. This practical workshop equips staff with the awareness and tools to handle challenging behaviour calmly and professionally. \nParticipants will explore what might be driving the behaviour\, assess risk and make appropriate decisions\, and recognise their own emotional triggers and responses. They’ll learn practical communication techniques to defuse tension\, set boundaries\, and achieve effective outcomes for everyone involved. The session concludes with reflection and action planning to support confident application in daily practice.
URL:https://avonlmc.co.uk/event/dealing-with-challenging-people-virtual-3/
CATEGORIES:All Practice Staff
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261020T093000
DTEND;TZID=Europe/London:20261020T163000
DTSTAMP:20260813T141732Z
CREATED:20260812T124723Z
LAST-MODIFIED:20260813T141732Z
UID:58215-1792488600-1792513800@avonlmc.co.uk
SUMMARY:Multimorbidity
DESCRIPTION:  \n  \n  \n  \nNumber of Capacity: 14 \n  \n  \nSummary: \nMultimorbidity training prepares Healthcare Assistants to support patients who live with two or more long term health conditions. The training focuses on helping HCAs understand the complexity of managing multiple conditions while delivering safe\, person centred care \nCourse Content: \n\nMulti Morbidity introduction\, Blood pressure and Hypertension\nRespiratory\, understanding basic asthma. How you can support respiratory patients\nDiabetes. Introduction and understanding the 15 Health Care Essentials relating to the diabetic review\, including the diabetic foot check\nMultimorbidity annual reviews\nNHS Health check\n\nExpected Outcome: \n\nUnderstanding of different blood pressure targets for different patient groups\nUnderstanding the essentials of multimorbidity reviews. Including diabetes\, hypertension\, CKD\, mental health etc\nProviding essential diet and lifestyle guidance that is patient centred\nUnderstanding and management of an irregular pulse\nUnderstanding and management of the diabetic foot presentation\nGain a basic insight into asthma
URL:https://avonlmc.co.uk/event/multimorbidity/
LOCATION:East Trees Health Centre\, 100A Fishponds Rd\, Bristol\, BS5 6SA\, United Kingdom
CATEGORIES:Nurse Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261021T093000
DTEND;TZID=Europe/London:20261021T123000
DTSTAMP:20260420T081435Z
CREATED:20260417T090617Z
LAST-MODIFIED:20260420T081435Z
UID:55724-1792575000-1792585800@avonlmc.co.uk
SUMMARY:DPO Programme - Module 4 (Virtual)
DESCRIPTION:Number of capacity: 15 \n  \nSummary \nThis session integrates operational data protection mechanics into board-level assurance and strategic governance.  \nIt focuses on Article 30 Records of Processing (ROPA)\, DPO obligations\, documentation architecture\, and compliance maturity modelling.  \nA 3-hour strategic governance session covering:  \n\nROPA completeness and audit utility \nProcessor listing discipline \nDPO independence requirements \nCaldicott Guardian interface \nGovernance documentation hierarchy \nTraining assurance evidence \nCompliance maturity levels (1–4) \nBoard reporting structure \nIntegrated governance dashboard model \n\nMapped to NHS DSPT Standards 1–3.  \nCourse Content \n\nArticle 30 ROPA architecture and audit readiness\nDPO governance and independence\nDocumentation and asset ownership mapping\nCompliance maturity assessment\nAnnual assurance cycle design \n\nExpected Outcome \n\nMaintain an audit-ready ROPA\nDemonstrate DPO structural independence\nArticulate governance maturity at board level\n\n 
URL:https://avonlmc.co.uk/event/dpo-programme-module-4-virtual-2/
CATEGORIES:All Practice Staff
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261021T140000
DTEND;TZID=Europe/London:20261021T163000
DTSTAMP:20260420T081109Z
CREATED:20260417T090843Z
LAST-MODIFIED:20260420T081109Z
UID:55726-1792591200-1792600200@avonlmc.co.uk
SUMMARY:DPO Programme - Module 5 (Virtual)
DESCRIPTION:Number of capacity: 15 \n  \nSummary \nThis applied workshop guides delegates through the lifecycle of a Data Protection Impact Assessment (DPIA)\, focusing on defensible risk reasoning and mitigation discipline.  \nIt uses a structured case study to embed the requirements of Articles 35–36 into GP governance practice.  \nA 2.5-hour DPIA workshop covering:  \n\nDPIA trigger test (high-risk processing) \nProcessing description and data flow mapping \nNecessity and proportionality analysis \nRisk identification and structured scoring \nMitigation design and documentation \nDPO consultation recording \nResidual risk acceptance \nGovernance sign-off model \n\nMapped to NHS DSPT Standards 1–3.  \n  \nCourse Content \n\nDetermining when a DPIA is legally required\nRisk identification and structured scoring model \nDesigning specific mitigation strategies \nRecording DPO advice and residual risk\nEmbedding DPIA into project lifecycle governance \n\nExpected Outcome \n\nConduct a legally defensible DPIA\nApply necessity and proportionality rigorously\nIntegrate DPIA governance into operational decision-making
URL:https://avonlmc.co.uk/event/dpo-programme-module-5-virtual-2/
CATEGORIES:All Practice Staff
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261023T123000
DTEND;TZID=Europe/London:20261023T143000
DTSTAMP:20260817T122305Z
CREATED:20260814T103057Z
LAST-MODIFIED:20260817T122305Z
UID:58271-1792758600-1792765800@avonlmc.co.uk
SUMMARY:Record Keeping (Virtual)
DESCRIPTION:  \n  \nNumber of Capacity: 12 \n  \nSummary for Record Keeping session:  \n  \nThis interactive session is designed for general practice nurses and nursing associates and explores the importance of effective clinical record keeping and professional communication in primary care. It will consider what constitutes high-quality documentation\, common record-keeping pitfalls\, effective communication with patients and colleagues\, escalation and safety-netting\, and the importance of accurately documenting clinical decisions. \n  \nUsing real-world scenarios and examples from NMC Fitness to Practise hearings\, the session will explore how poor communication and inadequate documentation can contribute to concerns about professional practice. Participants will have the opportunity to reflect on their own practice\, identify potential risks and consider practical ways to strengthen their documentation and communication. \nThe session will be interactive and reflective\, with a focus on applying professional standards to everyday general practice rather than simply reviewing theory.
URL:https://avonlmc.co.uk/event/record-keeping/
CATEGORIES:Nurse Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261104T090000
DTEND;TZID=Europe/London:20261104T123000
DTSTAMP:20260902T135121Z
CREATED:20260902T135121Z
LAST-MODIFIED:20260902T135121Z
UID:59010-1793782800-1793795400@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Advanced 2 Leading in Uncertainty (Virtual)
DESCRIPTION:  \nSummary: \nThis advanced module develops the judgement\, adaptability and leadership discipline required to lead effectively when information is incomplete\, and conditions are changing.  \nDelegates will explore how to distinguish between known risks\, emerging risks and ambiguity\, and how to select the right leadership response through control\, adaptation and influence. The session develops practical approaches to scenario thinking\, decision-making\, communication\, resilience and leadership alignment.  \nThe module recognises that uncertainty cannot always be removed. Instead\, leaders must create direction\, coherence and confidence while remaining able to adapt as circumstances evolve.  \n  \nCourse content: \n\nUnderstanding different types of uncertainty and selecting appropriate leadership responses\nDecision-making with incomplete information and using scenario thinking\nAdaptive leadership and balancing organisational stability with agility\nCommunicating effectively\, maintaining confidence and supporting teams through uncertainty\nBuilding resilience through leadership alignment\, structured decision-making and continuous learning\n\nOn completion of this course delegates will be able to (expected outcome): \n\nDiagnose uncertainty and make confident\, reasoned decisions without waiting for perfect information\nAdapt leadership approaches while maintaining clear direction\, effective communication and organisational stability\nUse scenario thinking\, decision frameworks and leadership alignment to strengthen resilience and maintain organisational coherence under pressure
URL:https://avonlmc.co.uk/event/strategic-management-programme-advanced-2-leading-in-uncertainty-virtual/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261104T130000
DTEND;TZID=Europe/London:20261104T160000
DTSTAMP:20260910T114849Z
CREATED:20260910T114849Z
LAST-MODIFIED:20260910T114849Z
UID:59109-1793797200-1793808000@avonlmc.co.uk
SUMMARY:Project Management - Project Management Fundamentals (Virtual)
DESCRIPTION:  \nMaximum Capacity: 15 \n  \nSummary:  \nThis introductory module establishes the foundations for the wider Project Management in General Practice Programme and provides delegates with a practical framework for managing projects within a primary care environment.  \nDelegates explore what constitutes a project\, how project activity differs from business-as-usual operational management\, and the key stages through which a project progresses from initial idea or problem through to implementation\, review and closure.  \nThe session introduces practical approaches to defining the problem\, establishing clear objectives\, agreeing scope\, identifying deliverables and establishing appropriate project roles and governance. Delegates will apply these principles to realistic General Practice scenarios and begin developing a structured Project Charter that can be used within their own organisation.  \n  \nCourse content: \n\nExplore what constitutes a project and distinguish project activity from operational management and business-as-usual activity\, using examples drawn from practice and PCN environments\nIntroduce a practical project lifecycle of Identify ? Define ? Plan ? Deliver ? Review ? Embed\, considering what needs to happen at each stage and common reasons why projects fail\nDevelop clear problem and opportunity statements\, SMART objectives\, deliverables and success measures to ensure projects address the right problem before solutions are selected\nDefine what is in and out of scope\, identify constraints\, assumptions and dependencies\, and establish appropriate responsibilities using sponsor\, project manager\, project team and RACI principles\nBring the core components together within a practical General Practice Project Charter\, providing a structured foundation from which planning and delivery can begin\n\n  \nOn completion of this c0urse delegates will be able to (expected outcome): \n\nDistinguish projects from business-as-usual activity and explain the key stages of an effective project lifecycle\nTranslate an operational problem or improvement opportunity into a clearly defined project with appropriate objectives\, scope\, deliverables and success measures\nDevelop a proportionate Project Charter establishing the purpose\, governance and responsibilities required to progress a General Practice project
URL:https://avonlmc.co.uk/event/project-management-project-management-fundamentals-virtual/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261105T093000
DTEND;TZID=Europe/London:20261106T163000
DTSTAMP:20260817T133844Z
CREATED:20260817T133741Z
LAST-MODIFIED:20260817T133844Z
UID:58240-1793871000-1793982600@avonlmc.co.uk
SUMMARY:Travel Intro (F2F)
DESCRIPTION:  \n  \nMaximum Capacity: 14 \nBOTH DAYS TO BE ATTENDED \nThis course is designed to give you a solid introduction to providing a travel health service within your practice. It will focus on risk assessment\, vaccine preventable and non vaccine preventable diseases\, malaria prevention and the consultation process. You will have plenty of opportunity to ask questions and practice with the resources available.
URL:https://avonlmc.co.uk/event/travel-intro-2-day-course-f2f/
LOCATION:Greenway Community Practice\, Greystoke Ave\, Southmead\, Bristol\, Avon\, BS10 6AF\, United Kingdom
CATEGORIES:Nurse Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261106T093000
DTEND;TZID=Europe/London:20261106T163000
DTSTAMP:20260826T142812Z
CREATED:20260817T132359Z
LAST-MODIFIED:20260826T142812Z
UID:58242-1793957400-1793982600@avonlmc.co.uk
SUMMARY:Contraception Intro (F2F)
DESCRIPTION:  \nMaximum Capacity: 14 \n  \nFor trained Nurses or Nurse associates who are new to practice nursing or new to contraception. It will cover pills and pill checks\, injections and injection checks\, plus a brief overview of other types of contraception. Scenarios will help consolidate the learning to enable you to do effective and safe yearly checks. Brief overview of STIs and testing. We will be using the UKMEC.
URL:https://avonlmc.co.uk/event/contraception-intro-venue-tbc/
LOCATION:East Trees Health Centre\, 100A Fishponds Rd\, Bristol\, BS5 6SA\, United Kingdom
CATEGORIES:Nurse Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261110T090000
DTEND;TZID=Europe/London:20261110T120000
DTSTAMP:20260910T090210Z
CREATED:20260910T090210Z
LAST-MODIFIED:20260910T090210Z
UID:59111-1794301200-1794312000@avonlmc.co.uk
SUMMARY:Leadership - TypeCoach/Insights Diagnostic and Workshop (F2F)
DESCRIPTION:Maximum Capacity: 15 \n  \nSummary: \nThe highly interactive module develops greater self-awareness by helping delegates understand their own personality and communication preferences and recognise how these may differ from those of colleagues. \nUsing the selected TypeCoach/Insights diagnostic\, delegates explore their individual preferences without labelling people or treating personality as fixed. The emphasis is on translating greater self-awareness into practical leadership behaviours. \nDelegates consider how differences in communication\, information processing\, decision-making and working preferences can influence relationships\, teamwork and conflict\, before practising ways to adapt their approach to work more effectively with others \n  \nCourse content: \n\nExplore individual personality preferences through the selected diagnostic and consider how these may influence leadership behaviour\nIdentify how colleagues may communicate\, process information\, make decisions and approach work differently\nDetermine how personal preferences influence communication\, meetings\, delegation\, decision-making and leadership relationships\nDevelop practical strategies for adapting communication and leadership behaviours when working with people whose preferences differ from your own\nHealthcare-based scenarios to consider how personality awareness can improve collaboration\, reduce misunderstanding and strengthen working relationships\n\nOn completion of this course delegates will be able to (expected outcome): \n\nDescribe their own key personality and communication preferences and recognise their potential impact on leadership behaviour\nRecognise and respond constructively to different working and communication preferences in other\nAdapt their leadership and communication approach to build more effective workplace relationships\n\n 
URL:https://avonlmc.co.uk/event/leadership-typecoach-insights-diagnostic-and-workshop-f2f/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261111T093000
DTEND;TZID=Europe/London:20261111T123000
DTSTAMP:20260813T141820Z
CREATED:20260812T084335Z
LAST-MODIFIED:20260813T141820Z
UID:58203-1794389400-1794400200@avonlmc.co.uk
SUMMARY:Coding (Virtual)
DESCRIPTION:  \n  \n  \n  \nNumber of Capacity: 15 \nCourse Content \nOur half-day SNOMED training course is designed for clinical coders of all experience levels\, providing you with the essential techniques and knowledge to find the correct codes for your primary care team confidently. \nRead Coding vs. SNOMED: \nIn Scotland and Northern Ireland\, Read codes are used\, while in England and Wales (from April 2025)\, SNOMED codes will be the standard. If you are based in Scotland or Northern Ireland\, we recommend our Read Code training here. \nFor Experienced Clinical Coders: \n\nStay up-to-date with the latest techniques for improving coding accuracy and relevance to both clinicians and patients.\nDelve into advanced coding scenarios and case studies to enhance your skills.\nRefine your expertise with our advanced SNOMED training course\, tailored to the needs of experienced coders.\n\nFor Non-Experienced Clinical Coders: \n\nBegin your coding journey with our introductory SNOMED training\, covering all the essential background and principles of SNOMED CT terminology.\nBuild a solid foundation in SNOMED CT coding and terminology.\nLearn through interactive and engaging training materials to make coding concepts easy to understand.
URL:https://avonlmc.co.uk/event/coding-virtual-4/
CATEGORIES:Administration Staff
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261111T110000
DTEND;TZID=Europe/London:20261111T140000
DTSTAMP:20260814T102003Z
CREATED:20260812T131848Z
LAST-MODIFIED:20260814T102003Z
UID:58290-1794394800-1794405600@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Foundation 1 Strategic Foundations (Virtual)
DESCRIPTION:  \n  \nNumber of Capacity: 20 \n  \nThis module introduces structured strategic thinking within the realities of small partnership-based General Practice organisations. Delegates will develop confidence in articulating strategic direction\, differentiating operational activity from strategy\, and drafting a 12-month strategic framework aligned to BNSSG system priorities. \nCourse Content: \n\nWhat strategy means in General Practice\nBNSSG system context (ICB\, PCN\, contract landscape)\nOperational vs strategic thinking\nPriority setting frameworks\nStrategy-on-a-page workshop\n\nExpected Outcome: \n\nDefine strategy within a primary care context\nIdentify 3-5 realistic strategic priorities\nDraft a structured 12-month strategic outline
URL:https://avonlmc.co.uk/event/strategic-management-programme-foundation-1-strategic-foundations-virtual/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261112T130000
DTEND;TZID=Europe/London:20261112T163000
DTSTAMP:20260814T102033Z
CREATED:20260812T132358Z
LAST-MODIFIED:20260814T102033Z
UID:58293-1794488400-1794501000@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Intermediate 1 Building a 3-5 Year Practice Strategy (Virtual)
DESCRIPTION:  \n  \nNumber of Capacity: 20 \nThis module strengthens applied strategic planning capability for leaders already contributing to practice or PCN strategy\, focusing on structured multi-year planning in the BNSSG environment. Delegates will learn how to conduct environmental scanning\, translate BNSSG demand pressures into realistic priorities\, and create an integrated 3–5 year practice strategy with aligned KPIs and risk considerations. \nCourse Content: \n\nEnvironmental scanning (PESTLE adapted to General Practice)\nBNSSG demand pressures and implications for strategy\nPrioritisation frameworks and strategic trade-offs\nKPI selection and “what good looks like.”\nAligning strategy to risk\, workforce\, and financial constraints\n\nExpected Outcome: \n\nProduce draft strategic themes for a 3-5 year strategy\nSelect KPIs aligned to strategic priorities\nIdentify key strategic risks and mitigations linked to priorities
URL:https://avonlmc.co.uk/event/strategic-management-programme-intermediate-1-building-a-3-5-year-practice-strategy-virtual-2/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261116T093000
DTEND;TZID=Europe/London:20261116T163000
DTSTAMP:20260817T120829Z
CREATED:20260817T120459Z
LAST-MODIFIED:20260817T120829Z
UID:58251-1794821400-1794846600@avonlmc.co.uk
SUMMARY:HCA Core Immunisations
DESCRIPTION:  \n  \nMaximum capacity: 14 \n  \nBOTH DAYS TO BE ATTENDED – 2nd day is 20th November \nTwo-Day Core Training for Unregistered Staff (Including HCSWs)  \nThis two-day core training is designed for unregistered staff\, including Healthcare Support Workers (HCSWs)\, who support immunisation delivery under appropriate supervision. In line with UKHSA National Minimum Standards\, the course builds core competencies and understanding of the immunisation process. Participants will learn: \n\nThe purpose and structure of the UK immunisation programme \nRoles and responsibilities in supporting vaccine delivery \nSafe handling\, storage\, and disposal of vaccines \nRecognising and reporting adverse reactions \nEffective communication with patients and carers\, including addressing concerns \nInfection control principles in immunisation settings \nSupporting documentation and record-keeping \nAwareness of legal and ethical boundaries\, including consent processes \n\nThis training empowers unregistered staff to contribute confidently and safely to immunisation services within their scope of practice.
URL:https://avonlmc.co.uk/event/hca-core-immunisations/
LOCATION:Coronation Community Centre\, 8A Park Road\, Bristol\, BS30 8EB
CATEGORIES:HCA Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261117T093000
DTEND;TZID=Europe/London:20261117T163000
DTSTAMP:20260817T122324Z
CREATED:20260814T101254Z
LAST-MODIFIED:20260817T122324Z
UID:58246-1794907800-1794933000@avonlmc.co.uk
SUMMARY:Introduction to Wound Management
DESCRIPTION:  \n  \nMaximum Capacity: 14 \n  \nIntroduction to wound management is aimed at non-registered professionals\, e.g.\, HCAs or nurses who are newly qualified/completely new to wounds. \n  \nAim of the course: \nAn introduction to wound and leg ulcer assessment and management. The course covers assessment of tissue types\, assessment and management of infection\, exudate levels\, wound edges/ surrounding skin including knowing when to escalate deteriorating and/ or infected wounds/ leg ulcers and the appropriate onwards referral required. The training also covers the local dressing formulary\, dressing indications and the leg ulcer pathways at a basic level.
URL:https://avonlmc.co.uk/event/introduction-to-wound-management/
LOCATION:Horfield Health Centre\, Lockleaze Road\, Bristol\, BS7 9RR\, United Kingdom
CATEGORIES:HCA Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261118T090000
DTEND;TZID=Europe/London:20261118T123000
DTSTAMP:20260814T102119Z
CREATED:20260812T133041Z
LAST-MODIFIED:20260814T102119Z
UID:58296-1794992400-1795005000@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Intermediate 2 Financial Planning for Resilience (Virtual)
DESCRIPTION:  \n  \nNumber of Capacity: 20 \nThis module builds intermediate-level financial planning capability\, enabling leaders to move from reading finances to modelling future resilience and testing assumptions. Delegates will develop practical forecasting confidence using scenario modelling (best/mid/worst case)\, understand sustainability thresholds and drawdown risk\, and strengthen investment decision discipline to support resilience planning. \nCourse Content: \n\nMulti-year forecasting in practice settings\nScenario modelling: best/mid/worst case assumptions\nSustainability thresholds\, reserves and fragility indicators\nInvestment vs cost containment decision discipline\nGovernance of financial decisions (roles\, documentation\, escalation)\n\nExpected Outcome: \n\nBuild a simple multi-year forecast and compare scenarios\nStress test assumptions and identify key risk drivers\nPresent structured financial options with governance considerations
URL:https://avonlmc.co.uk/event/strategic-management-programme-intermediate-2-financial-planning-for-resilience-virtual-2/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261118T140000
DTEND;TZID=Europe/London:20261118T170000
DTSTAMP:20260814T102150Z
CREATED:20260812T133325Z
LAST-MODIFIED:20260814T102150Z
UID:58298-1795010400-1795021200@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Foundation 2 Finance & Sustainability (Virtual)
DESCRIPTION:  \n  \nNumber of Capacity: 20 \nBuilds financial literacy and sustainability awareness for emerging leaders in General Practice. Delegates will gain confidence in interpreting practice finances and identifying early sustainability risks. \nCourse Content: \n\nPractice income streams (GMS/PMS/APMS)\nCost structure and staffing ratios\nReading a financial summary\nSustainability risk flags\nScenario-based financial discussion\n\nExpected Outcome: \n\nInterpret a simplified practice financial summary\nIdentify sustainability risks\nLink financial insight to strategic planning
URL:https://avonlmc.co.uk/event/strategic-management-programme-foundation-2-finance-sustainability-virtual-2/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261119T093000
DTEND;TZID=Europe/London:20261119T123000
DTSTAMP:20260817T141212Z
CREATED:20260817T141123Z
LAST-MODIFIED:20260817T141212Z
UID:58237-1795080600-1795091400@avonlmc.co.uk
SUMMARY:Excellence in Customer Service (Virtual)
DESCRIPTION:  \n  \nNumber of Capacity: 15 \n  \n  \nSummary \nPatient experience training for primary care is designed to help reception teams\, administrators\, care navigators\, clinicians and practice managers develop the everyday communication skills that build trust\, confidence and positive patient experiences across primary care. \nEvery interaction shapes how patients feel about their practice. Whether answering the telephone\, welcoming someone at reception\, responding to concerns or supporting patients through moments of uncertainty\, the quality of communication has a lasting impact on patient experience\, team confidence and the reputation of the organisation. \nOur Excellent Customer Care Training for Primary Care provides practical\, evidence-informed communication skills that help staff communicate with empathy\, professionalism and consistency. Delegates leave with greater confidence to build rapport\, manage expectations and create positive experiences throughout every patient interaction. \n 
URL:https://avonlmc.co.uk/event/excellence-in-customer-service-virtual/
CATEGORIES:Administration Staff
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261124T093000
DTEND;TZID=Europe/London:20261124T123000
DTSTAMP:20260813T141904Z
CREATED:20260812T115344Z
LAST-MODIFIED:20260813T141904Z
UID:58188-1795512600-1795523400@avonlmc.co.uk
SUMMARY:Phlebotomy (F2F)
DESCRIPTION:  \n\n  \n  \n  \n  \n  \n  \nMaximum Number: 8 \nSummary:\nA beginner phlebotomy course introduces students to the essential knowledge and hands on skills needed to safely and effectively draw blood from patients. \nCourse Content:\n\nBasic Anatomy and Physiology\nProcedure and Infection Control\nTrouble Shooting\nPractical Session\nCompetencies\n\nExpected Outcome:\n\nDescribe\, discuss and demonstrate the correct technique for taking blood samples\, summarising problems and how to overcome them\, including the procedure to follow when a specimen is not obtained\nKnow how to reassure individuals prior to\, during and after blood collection\nRecognise infection control and risk measures appropriate to the procedure
URL:https://avonlmc.co.uk/event/phlebotomy-f2f/
LOCATION:Kingswood Health Centre\, Alma Rd\, Bristol BS15 4EJ\, United Kingdom
CATEGORIES:Nurse Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261125T090000
DTEND;TZID=Europe/London:20261125T130000
DTSTAMP:20260902T101754Z
CREATED:20260812T133710Z
LAST-MODIFIED:20260902T101754Z
UID:58301-1795597200-1795611600@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Intermediate 3 Workforce Transformation & Role Design (Virtual)
DESCRIPTION:  \n\nNumber of Capacity: 20 \n  \nThis module develops strategic workforce redesign capability\, focusing on role optimisation\, supervision capacity\, and retention planning in the context of rising demand and workforce constraints. \nDelegates will learn how to design workforce models that improve access and sustainability\, optimise ARRS roles at PCN scale\, and evaluate cost and supervision implications to avoid unintended burden. \nCourse Content: \n\nWorkforce transformation principles in General Practice / PCNs\nSkill-mix optimisation and role clarity\nARRS role design at scale and supervision planning\nWorkforce cost inflation and sustainability implications\nRetention strategy beyond pay (culture\, workload\, development)\n\nExpected Outcome: \n\nDraft a workforce redesign option aligned to demand and access pressures\nAssess supervision and operational impacts of new role models\nIdentify workforce risks and mitigation actions (including retention)
URL:https://avonlmc.co.uk/event/strategic-management-programme-intermediate-3-workforce-transformation-role-design-virtual-2/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261125T133000
DTEND;TZID=Europe/London:20261125T163000
DTSTAMP:20260902T101145Z
CREATED:20260812T134533Z
LAST-MODIFIED:20260902T101145Z
UID:58307-1795613400-1795624200@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Foundation 3 Workforce Strategy Basics (Virtual)
DESCRIPTION:Number of Capacity: 20 \nExplores workforce fragility and role optimisation in General Practice. Delegates will map workforce risks and understand ARRS supervision implications. \nCourse Content: \n\nWorkforce fragility in primary care\nRecruitment and retention risks\nARRS roles and supervision burden\nSuccession planning\nWorkforce mapping workshop\n\nExpected Outcome: \n\nMap workforce structure and dependency\nIdentify succession risks\nDevelop stabilising workforce actions
URL:https://avonlmc.co.uk/event/strategic-management-programme-foundation-3-workforce-strategy-basics-virtual-2/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261201T093000
DTEND;TZID=Europe/London:20261201T123000
DTSTAMP:20260826T094455Z
CREATED:20260826T094455Z
LAST-MODIFIED:20260826T094455Z
UID:58858-1796117400-1796128200@avonlmc.co.uk
SUMMARY:Clinician to Leader (F2F)
DESCRIPTION:  \nMaximum Capacity: 20 \n\n \n\n\n\nThis module supports nurses making the transition from expert clinician to confident leader. \nDelegates will explore how leadership differs from clinical practice and develop the confidence and practical skills needed to lead others while maintaining professional credibility. The session considers leadership styles\, delegation and accountability\, building trust and balancing operational responsibilities with clinical priorities. \nCourse content: \n\nTransitioning from clinician to confident leader\nDeveloping leadership confidence and understanding leadership styles\nBuilding trust\, credibility and effective working relationships\nDelegation\, accountability and leading others effectively\nBalancing clinical\, operational and leadership priorities\n\n\nOn completion of this course delegates will be able to (expected outcome): \n\nTransition confidently from clinical expertise into a leadership role\nApply appropriate leadership styles while building trust and credibility\nDelegate effectively and balance competing clinical and operational priorities\n\n 
URL:https://avonlmc.co.uk/event/clinician-to-leader-f2f/
LOCATION:Coronation Community Centre\, 8A Park Road\, Bristol\, BS30 8EB
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261201T130000
DTEND;TZID=Europe/London:20261201T160000
DTSTAMP:20260826T094737Z
CREATED:20260826T094737Z
LAST-MODIFIED:20260826T094737Z
UID:58861-1796130000-1796140800@avonlmc.co.uk
SUMMARY:Leadership Presence & Influence (F2F)
DESCRIPTION:  \nMaximum Capacity: 20 \n  \nThis module develops the confidence\, credibility and communication skills nurse leaders need to influence effectively. \nDelegates will explore how effective leaders build influence through relationships rather than authority alone. The session focuses on developing leadership presence\, communicating confidently\, influencing stakeholders and representing teams effectively across multidisciplinary environments. \nCourse content: \n\nDeveloping confident leadership and executive presence\nBuilding personal credibility and professional influence\nCommunicating confidently with colleagues and stakeholders\nLeading meetings and working effectively across multidisciplinary teams\nInfluencing stakeholders and managing upwards\n\nOn completion of this course delegates will be able to (expected outcome): \n\nLead with greater confidence\, presence and professional credibility\nCommunicate effectively and positively influence colleagues and stakeholders\nRepresent their team confidently across meetings and multidisciplinary environments\n\n  \n 
URL:https://avonlmc.co.uk/event/leadership-presence-influence-f2f/
CATEGORIES:Manager Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261202T093000
DTEND;TZID=Europe/London:20261202T153000
DTSTAMP:20260813T141930Z
CREATED:20260812T071843Z
LAST-MODIFIED:20260813T141930Z
UID:58218-1796203800-1796225400@avonlmc.co.uk
SUMMARY:Emergency First Aid at Work
DESCRIPTION:  \n  \n  \n  \nMaximum capacity: 12 \n  \nEmergency First Aid at Work (EFAW) A 1 day course covering: \nPriorities of first aid \nManaging incidents \nBasic life support \nAutomated External Defibrillation \nExamination of a casualty \nUnconsciousness \nControl of bleeding \nBurns and scalds \nRegulations \nFirst aid kits \nRecording and reporting \nThere is a multiple-choice question paper at the end and it is a Health & Safety Executive approved course with certificates lasting 3 years. \nFirst aid manuals are available via a QR code
URL:https://avonlmc.co.uk/event/emergency-first-aid-at-work/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:All Practice Staff
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261202T100000
DTEND;TZID=Europe/London:20261202T130000
DTSTAMP:20260814T102248Z
CREATED:20260812T134727Z
LAST-MODIFIED:20260814T102248Z
UID:58309-1796205600-1796216400@avonlmc.co.uk
SUMMARY:Strategic Management Programme - Foundation 4 Governance & Risk (Virtual)
DESCRIPTION:Number of Capacity: 20 \nDevelops governance literacy and structured risk management. Delegates will construct a risk register and apply risk scoring models. \nCourse Content: \n\nGovernance pillars in General Practice\nEnterprise vs operational risk\nRisk scoring matrix\nEscalation pathways\nCrisis scenario discussion\n\nExpected Outcome: \n\nConstruct a basic risk register\nApply structured risk scoring\nRecognise escalation triggers
URL:https://avonlmc.co.uk/event/strategic-management-programme-foundation-4-governance-risk-virtual-2/
CATEGORIES:Manager Training
END:VEVENT
END:VCALENDAR