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X-WR-CALDESC:Events for Avon LMC
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T090000
DTEND;TZID=Europe/London:20260302T123000
DTSTAMP:20260410T210459
CREATED:20260119T113534Z
LAST-MODIFIED:20260126T115011Z
UID:52936-1772442000-1772454600@avonlmc.co.uk
SUMMARY:Upcoming Employment Law Changes (F2F)
DESCRIPTION:Number of Capacity:16 \nThe world of employment law is ever changing and with the Employment Rights Bill updates on the horizon\, there are many changes to be aware of. This workshop will go over the April 2026 updates including: \n  \n\nDay One Rights\nUnfair Dismissal Qualifying Period\nFlexible Working Changes\nParental Leave Updates\nBereavement Leave Updates\nZero & Low Hour Contracts\nHarassment Policies\n\nWe will cover the legislative changes but also how to manage these changes internally and support you in introducing any new measures and policies.
URL:https://avonlmc.co.uk/event/upcoming-employment-law-changes-f2f/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:Manager Training
ATTACH;FMTTYPE=image/jpeg:https://avonlmc.co.uk/wp-content/uploads/2026/01/AdobeStock_418064764-scaled-1.jpeg
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T130000
DTEND;TZID=Europe/London:20260302T160000
DTSTAMP:20260410T210459
CREATED:20260119T113920Z
LAST-MODIFIED:20260126T115152Z
UID:52938-1772456400-1772467200@avonlmc.co.uk
SUMMARY:Recruitment Best Practice (F2F)
DESCRIPTION:Number of Capacity: 16 \nAttracting and retaining key talent is vital for any organisation. In this workshop we will explore the recruitment process\, end-to-end\, and provide a helpful checklist for ensuring you get the most out of your recruitment journey. We will cover adverts and routes to market\, interviews\, and selection from both an internal and external perspective\, DE&I considerations\, talent pipelines\, and internal mobility. We will explore data metrics and GDPR best practice\, as well as some recruitment trends.
URL:https://avonlmc.co.uk/event/recruitment-best-practice-f2f/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:Manager Training
ATTACH;FMTTYPE=image/jpeg:https://avonlmc.co.uk/wp-content/uploads/2026/01/Recruitment-Selection.jpg
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260304T093000
DTEND;TZID=Europe/London:20260304T123000
DTSTAMP:20260410T210459
CREATED:20260112T102645Z
LAST-MODIFIED:20260130T114045Z
UID:52764-1772616600-1772627400@avonlmc.co.uk
SUMMARY:Excellence in Customer Service (Virtual)
DESCRIPTION:Number of Capacity: 16
URL:https://avonlmc.co.uk/event/excellence-in-customer-service-f2f/
LOCATION:Bristol
CATEGORIES:Administration Staff
ATTACH;FMTTYPE=image/jpeg:https://avonlmc.co.uk/wp-content/uploads/2025/11/customer-service-skills.jpg
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260304T130000
DTEND;TZID=Europe/London:20260304T150000
DTSTAMP:20260410T210459
CREATED:20260112T102832Z
LAST-MODIFIED:20260130T114019Z
UID:52766-1772629200-1772636400@avonlmc.co.uk
SUMMARY:Supporting People in a Mental Health Crisis on the Phone (Virtual)
DESCRIPTION:Number of Capacity: 16
URL:https://avonlmc.co.uk/event/supporting-people-in-a-mental-health-crisis-on-the-phone-f2f/
LOCATION:Bristol
CATEGORIES:Administration Staff
ATTACH;FMTTYPE=image/jpeg:https://avonlmc.co.uk/wp-content/uploads/2026/01/599942010_1429156225887263_5947634292557267390_n.jpg
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260305T093000
DTEND;TZID=Europe/London:20260305T163000
DTSTAMP:20260410T210459
CREATED:20251114T162017Z
LAST-MODIFIED:20251114T163149Z
UID:51029-1772703000-1772728200@avonlmc.co.uk
SUMMARY:Doppler and Compression (F2F)
DESCRIPTION:Number of Capacity: 16 \n\nAim of Course: \nTo gain knowledge and practice in manual and automated Doppler assessment as part of the comprehensive assessment of vascular supply of the lower limb \nNote: Please bring your team Doppler kit to this session to practice with (if your practice has one – there will be spares at the training if you aren’t able to bring one).
URL:https://avonlmc.co.uk/event/doppler-and-compression-f2f-2/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:Nurse Training
ATTACH;FMTTYPE=image/avif:https://avonlmc.co.uk/wp-content/uploads/2025/10/Doppler.avif
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260306T093000
DTEND;TZID=Europe/London:20260306T163000
DTSTAMP:20260410T210459
CREATED:20251114T162017Z
LAST-MODIFIED:20251114T163045Z
UID:50858-1772789400-1772814600@avonlmc.co.uk
SUMMARY:Travel Update (F2F)
DESCRIPTION:Number of Capacity: 15 \n  \nThis course is designed to continue to support you with your provision of a travel health service within your practice. It will build on previous knowledge and experience. It will update you on what is new in the world of travel health\, share best practice and discuss challenges/solutions with fellow practice nurses.
URL:https://avonlmc.co.uk/event/travel-update-f2f-2/
LOCATION:168 Medical Group\, 168 Locking Road\, Weston-super-Mare\, BS23 3 HQ\, United Kingdom
CATEGORIES:Nurse Training
ATTACH;FMTTYPE=image/jpeg:https://avonlmc.co.uk/wp-content/uploads/2025/10/travel-1.jpg
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260309T093000
DTEND;TZID=Europe/London:20260310T163000
DTSTAMP:20260410T210459
CREATED:20251008T091524Z
LAST-MODIFIED:20260302T085854Z
UID:50132-1773048600-1773160200@avonlmc.co.uk
SUMMARY:Core Immunisation (Nurse) (Day 1 Virtual / Day 2 F2F)
DESCRIPTION:Number of Capacity: 20 \n  \nThis comprehensive two-day course is designed for registered healthcare professionals who are new to immunisation practice. It is suitable for Registered Nurses\, Nursing Associates\, Allied Health Professionals\, and Pharmacists. \nAligned with UKHSA National Minimum Standards\, the programme equips participants with the essential knowledge and practical skills required to deliver safe\, effective vaccination services. \n  \nKey Learning Outcomes \n\nUnderstand national immunisation schedules and vaccine recommendations\nApply safe and effective vaccine administration techniques\nManage vaccine storage\, handling\, and disposal correctly\nNavigate legal and ethical responsibilities\, including consent and documentation\nIdentify and respond to adverse reactions appropriately\nUse effective communication strategies to support informed decision-making and reduce vaccine hesitancy\nImplement infection prevention and control measures during immunisation\nAddress special considerations for vulnerable groups\, including children\, pregnant women\, and individuals with underlying conditions\nMaintain accurate records and manage immunisation data effectively\n\n  \nThis course covers the full routine immunisation programme for all age groups\, from birth through older adulthood\, and prepares registered professionals to begin immunisation practice in clinical settings confidently.
URL:https://avonlmc.co.uk/event/core-immunisation-nurse-day-1-virtual-day-2-f2f/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:Nurse Training
ATTACH;FMTTYPE=image/png:https://avonlmc.co.uk/wp-content/uploads/2025/10/world-immunisation-week-intranet-banner-892-x-583-px.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260311T093000
DTEND;TZID=Europe/London:20260311T123000
DTSTAMP:20260410T210459
CREATED:20251114T162017Z
LAST-MODIFIED:20251114T162923Z
UID:50854-1773221400-1773232200@avonlmc.co.uk
SUMMARY:Fire Marshall (F2F)
DESCRIPTION:Book Now\n  \nNumber of Capacity: 12 \n  \nOur Fire Marshal course provides essential knowledge to help you confidently carry out your duties\, whether your learning the role for the first time or refreshing your existing fire safety skills. The course is fully aligned to the core skills training framework for NHS Trusts in England. Our trainers have decades of fire safety experience and provide a trading environment that is relaxed but very informative. \nWhat the course covers:\n\nLegislation\nThe basic chemistry of fire and its differing classes\nFirefighting procedures\nCauses of fires and their prevention\nEmergency lighting\nFixed firefighting installations\nEvacuation assembly point and fire drills\nFire alarms\nFire hazards\nRoutine fire safety inspections and maintaining a fire log\nRisk assessment awareness\nExtinguisher recognition and use (theory and practical)\n\nThis course complies with the Regulatory Reform (Fire Safety) Order 2005.
URL:https://avonlmc.co.uk/event/fire-marshall-f2f-3/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:All Practice Staff
ATTACH;FMTTYPE=image/jpeg:https://avonlmc.co.uk/wp-content/uploads/2025/10/thumb_1393_960_480_0_0_crop.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260313T093000
DTEND;TZID=Europe/London:20260313T123000
DTSTAMP:20260410T210459
CREATED:20260112T095231Z
LAST-MODIFIED:20260202T121835Z
UID:52760-1773394200-1773405000@avonlmc.co.uk
SUMMARY:Blood Result (Virtual)
DESCRIPTION:Number of Capacity: 16 \n  \n\nWhy Blood Tests Matter in Primary Care\nYou’ll explore the key reasons why blood tests are ordered in general practice — from routine monitoring to investigating symptoms. Understand how they help in identifying\, diagnosing\, and managing a wide range of conditions like diabetes\, anaemia\, infections\, and more.\nCommon Blood Tests Explained\nWe break down the most frequently requested blood tests in primary care\, using clear\, jargon-free language. Learn about:\n\n\n\nFull Blood Count (FBC)\nLiver Function Tests (LFTs)\nKidney Function (U&Es)\nHbA1c and cholesterol levels\nThyroid testing and more\n\n\n Understanding Results and Therapeutic Ranges\nYou’ll learn what normal ranges look like\, and what it might mean when values are too high or too low. This is essential knowledge for anyone supporting patients who call with queries about their blood test results.\nPractical Scenarios and Real-World Examples\nUsing real-life case studies\, we’ll walk through examples of typical results and patient journeys. This makes it easier to relate what you’ve learned to day-to-day work in a GP practice.
URL:https://avonlmc.co.uk/event/blood-result-virtual/
LOCATION:Bristol
CATEGORIES:HCA Training,Nurse Training
ATTACH;FMTTYPE=image/jpeg:https://avonlmc.co.uk/wp-content/uploads/2026/01/59d96a2c-252d-4de6-bc08-b97f58176225.jpg
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260319T093000
DTEND;TZID=Europe/London:20260319T123000
DTSTAMP:20260410T210459
CREATED:20260107T140611Z
LAST-MODIFIED:20260126T120046Z
UID:52668-1773912600-1773923400@avonlmc.co.uk
SUMMARY:Essential Communication and Care Navigation Skills (Virtual)
DESCRIPTION:Number of Capacity: 16 \nCourse Content \n\nWhat is care navigation\, triage and signposting?\nEffectively open a care navigation conversation and retain control about its direction\nFocusing on what you can offer and not worrying about what you can’t\nMake the patient feel heard without allowing the patient the opportunity to dictate their solution\nAsk insightful questions to elicit the essential information to navigate accurately\nUse language carefully to make the patient feel understood and heard\nManage different types of patient responses and attitudes\nCreating rapport (both on the phone and F2F)\nManaging different types of patient responses (oversharing\, embarrassment\, anger\, communication barriers)\nInterrupting and closing off conversations.\nUnderstand more about ARRS.\n\nExpected Outcome \n\nTo gain a deeper understanding of NHS Care Navigation\, we recommend reading the BMA guideline for an in-depth perspective.\nIn today’s evolving healthcare environment\, effective care navigation is crucial for delivering seamless patient experiences. Our Care Navigation Training course focuses on empowering healthcare professionals with the knowledge and tools to excel in GP care navigation.\nGain valuable insights into the fundamental principles of care navigation within general practice. Learn the art of starting conversations effectively\, asking insightful questions\, and maintaining control from the outset. This foundational training ensures you can offer high-quality support to patients navigating the healthcare system.\nExplore the specific nuances of GP care navigation\, a core element of patient-centred care. Understand how to guide patients through the healthcare system and connect them with essential services\, including ARRS roles (Additional Roles Reimbursement Scheme). Learn to support patients in accessing the full spectrum of primary care services to enhance their care.\nMaster the key communication skills essential for managing both phone and face-to-face care navigation conversations. Stay in control of discussions\, ensuring that the patient feels respected\, heard\, and understood. Use the right language to minimize anger and confrontation\, making patients more accepting of care navigation options and reducing the likelihood of challenging situations.\nGet an overview of the care navigation software used in primary care settings to streamline processes and enhance the patient experience.
URL:https://avonlmc.co.uk/event/essential-communication-and-care-navigation-skills-virtual/
LOCATION:Bristol
CATEGORIES:Administration Staff
ATTACH;FMTTYPE=image/jpeg:https://avonlmc.co.uk/wp-content/uploads/2026/01/care-navigation-article-alliant.jpg
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260319T130000
DTEND;TZID=Europe/London:20260319T150000
DTSTAMP:20260410T210459
CREATED:20260107T141527Z
LAST-MODIFIED:20260126T120655Z
UID:52670-1773925200-1773932400@avonlmc.co.uk
SUMMARY:Emotional Resilience & Difficult Conversations (Virtual)
DESCRIPTION:Number of Capacity: 16 \nCourse Content \n\nDefining excellent customer care\nWhy first impressions are so critical\nUnderstanding why people demand and don’t ask\nUnderstand why we feel challenged by ‘unreasonable’ expectations\nHow empathy affects our reactions and how to become more empathetic in challenging conversations\nCreating more effective team approaches to dealing with challenging behaviours\nManaging anger and complaints more effectively.\nManaging queues more effectively\nReducing abuse on the phone\n\nExpected Outcome \n\nOur Excellent Customer Care course dives deep into the art of delivering exceptional client experiences\, focusing on creating a culture of empathy\, efficiency\, and professionalism.\nThe course begins by defining what truly constitutes excellent customer care\, emphasising its profound impact on client satisfaction and the overall service quality. Participants will gain essential insights into the critical role of first impressions\, understanding that initial interactions play a vital role in setting the tone for positive and lasting experiences.\nParticipants will explore the nuances of personal demands\, even those unspoken\, and learn how to anticipate patient needs. We focus on the psychological aspects that shape patient expectations\, enabling staff to proactively address and exceed these needs to ensure high patient satisfaction.\nHandling unreasonable expectations can be challenging. This course equips participants with practical tools for navigating such situations with empathy and professionalism. By understanding the importance of empathetic communication\, staff will be able to foster more compassionate and effective interactions\, even in difficult conversations\, strengthening patient relationships.\nThe course covers how to build an effective team approach for dealing with challenging behaviours. Anger management techniques and effective complaint resolution are addressed\, ensuring that participants can turn potential conflicts into opportunities for service improvement and a more positive patient experience.\nEfficient queue management is a key practical element of excellent customer care. Participants will learn strategies to reduce wait times and improve overall service efficiency\, directly contributing to higher client satisfaction.\nThe course also focuses on managing phone abuse and promoting professional\, respectful communication during telephone interactions\, ensuring that all communication\, whether in person or on the phone\, maintains the same high standard of care.
URL:https://avonlmc.co.uk/event/excellent-customer-care-virtual/
LOCATION:Bristol
CATEGORIES:Administration Staff
ATTACH;FMTTYPE=image/png:https://avonlmc.co.uk/wp-content/uploads/2026/01/1695075268872.png
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260320T093000
DTEND;TZID=Europe/London:20260320T163000
DTSTAMP:20260410T210459
CREATED:20251114T161948Z
LAST-MODIFIED:20251114T162803Z
UID:50856-1773999000-1774024200@avonlmc.co.uk
SUMMARY:Contraception Intro (F2F)
DESCRIPTION:Number of Capacity: 15 \n  \nFor trained Nurses or Nurse associates who are new to practice nursing or new to contraception. It will cover pills and pill checks\, injections and injection checks\, plus a brief overview of other types of contraception. Scenarios will help consolidate the learning to enable you to do effective and safe yearly checks. Brief overview of STIs and testing. We will be using the UKMEC.
URL:https://avonlmc.co.uk/event/contraception-intro-f2f-2/
LOCATION:East Trees Health Centre\, 100A Fishponds Rd\, Bristol\, BS5 6SA\, United Kingdom
CATEGORIES:Nurse Training
ATTACH;FMTTYPE=image/jpeg:https://avonlmc.co.uk/wp-content/uploads/2025/10/Womens-Health-banner-Contraception-1.jpg
ORGANIZER;CN="ALMC Learning Hub":MAILTO:almclearninghub@almc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260324T093000
DTEND;TZID=Europe/London:20260324T163000
DTSTAMP:20260410T210459
CREATED:20251114T161948Z
LAST-MODIFIED:20260102T090219Z
UID:51023-1774344600-1774369800@avonlmc.co.uk
SUMMARY:Multimorbidity (F2F)
DESCRIPTION:Number of Capacity: 15 \nSummary: \nMultimorbidity training prepares Healthcare Assistants to support patients who live with two or more long?term health conditions. The training focuses on helping HCAs understand the complexity of managing multiple conditions while delivering safe\, person?centred care \n  \nCourse Content: \n\nMulti Morbidity introduction\, Blood pressure and Hypertension\nRespiratory\, understanding basic asthma. How you can support respiratory patients\nDiabetes. Introduction and understanding the 15 Health Care Essentials relating to the diabetic review\, including the diabetic foot check\nMultimorbidity annual reviews\nNHS Health check\n\n  \nExpected Outcome: \n\nUnderstanding of different blood pressure targets for different patient groups\nUnderstanding the essentials of multimorbidity reviews. Including diabetes\, hypertension\, CKD\, mental health etc\nProviding essential diet and lifestyle guidance that is patient centred\nUnderstanding and management of an irregular pulse\nUnderstanding and management of the diabetic foot presentation\nGain a basic insight into asthma
URL:https://avonlmc.co.uk/event/multimorbidity-f2f-2/
LOCATION:Avon LMC\, 14A High Street\, Staple Hill\, Bristol\, Bristol\, BS16 5HP\, United Kingdom
CATEGORIES:Nurse Training
ATTACH;FMTTYPE=image/jpeg:https://avonlmc.co.uk/wp-content/uploads/2025/10/images.jpeg
END:VEVENT
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