Job summary

We are looking for an enthusiastic, engaging and hardworking individual to join our friendly reception team.

We value the wellbeing of our team, and hold regular team meetings, 1-2-1 support, training and development opportunities.

Main duties of the job

• Telephone Support answer and deal with patient calls.
• IT EMIS, NHS Mail, Anima - dealing with patients requests submitted electronically.
• Front desk Greeting patients and consulting with members of the practice team.

• Communicate effectively with other team members, patients, healthcare professional and external parties, adapting where needed.

• Answer and ensure all calls are answered professionally.
• Registration of new patients.
• Process appointment requests for today and future appointments from patients by telephone, online and in person using our Anima system.

Please note that this job advertisement may close earlier than the stated deadline if we identify a suitable candidate or receive a high volume of applications.

To Apply Job Advert

About us

Hanham Health is a large, forward-thinking GP practice in South Gloucestershire this role is predominantly based across our Pilning Surgery & Almondsbury Surgery sites. We offer a high standard of service to our patients and embrace different ways of working and new initiatives.