JOB DESCRIPTION – Practice Administrator and Private Work Coordinator

 Job Title: Practice Administrator and Private Work Coordinator

 Hours: 15 hours per week- split over 2 days (Thursday & Friday) or 3 days (Wednesday, Thursday and Friday)

Job Type: Permanent

Rate of pay: £12.93 per hour

Fallodon Way Medical Centre is looking for a friendly, organised and motivated individual to join our Administration and Reception Team as a Practice Administrator and Private Work Coordinator.

This is a varied and rewarding role combining patient-facing reception and health navigation duties with essential clinical administration responsibilities. As one of the first points of contact for patients, you will help ensure they receive the right care, from the right clinician, at the right time, while supporting the efficient day-to-day running of the practice through workflow management, patient record administration, coding and correspondence.

The successful candidate will be proactive, adaptable and committed to delivering excellent customer service. You will have strong communication and organisational skills, enjoy working in a busy environment, and be confident managing multiple priorities while maintaining accuracy and confidentiality.

There is the opportunity to join, or continue your membership of, the NHS Pension Scheme.

About Fallodon Way Medical Centre

Fallodon Way Medical Centre is a friendly, forward-thinking training practice serving over 11,000 patients and is part of the Affinity Primary Care Network.

Our multidisciplinary team includes:

• GP Partners and Salaried GPs
• Advanced Nurse Practitioners
• Nursing Team
• Pharmacy Team
• First Contact Physiotherapists
• Mental Health Practitioners
• Care Coordinators
• Administration and Reception Team

Together, we deliver high-quality, patient-centred care in a supportive and collaborative environment.

We use EMIS, Docman, Accurx and iGPR to support safe, efficient clinical workflows and are committed to staff wellbeing, continuous improvement and professional development.

Job Description & Person Spec.1

To apply please send your C.V with a covering letter via email to: charlotte.hues@nhs.net

Closing date: Friday 4 September 2026