JOB TITLE:                                        CARE NAVIGATOR 

REPORTS TO:                                  CARE NAVIGATOR TEAM LEADER                                                          

HOURS:                                           14.5 hours per week – fixed-term maternity cover (approx. 6 months). Shift patterns as follows: Monday 13:00-19:00, Tuesday 09:00-13:00, Wednesday 08:30-13:00.

                                                          There may be an opportunity for additional contracted hours in the future, subject to availability and service requirements. We would particularly welcome applications from candidates who could offer flexibility to increase their contracted hours should further hours become available.

SALARY:                                           £13.45 PER HOUR 

Job Summary:

The purpose of the role is to:

• Meet and greet patients and manage the through put of patients on behalf of the Practice; to manage as appropriate the appointment for all clinical staff either face to face or by telephone.
• Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors via the telephone and in person.
• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies.

For more information Care Navigator Oct 2026 (002)

If you are interested in this vacancy e-mail a CV and a covering letter to: bnssg.wotpcc.management@nhs.net