Book Training - Calendar

Dealing with Challenging People

Description:

Overview

Challenging behaviour has a variety of causes including illness, pain, fear and uncertainty about the
future. Increasingly frontline healthcare staff are faced with challenging behaviour which can have a
detrimental impact on job satisfaction and even mental wellness.
Avon Local Medical Committee have requested a workshop aimed at primary care staff in dealing
with challenging people. There will be a specific focus on situations in which healthcare workers face
challenging behaviour from patients and members of the public that is aggressive, abusive and
potentially threatening. Participants will be able to apply their learning to risk assess the situation
and take appropriate action, and use communication techniques to de-escalate and achieve positive
outcomes.

Learning Outcomes

When working in challenging roles facing members of the public in difficult circumstances, we often
find ourselves dealing with challenging behaviour. Patients, and sometimes their carers, become
challenging, difficult, uncooperative or aggressive for a number of reasons. Dealing with an
aggressive patient takes care, judgement and self-control.
By the end of the programme participants will:
Recognise challenging behaviour and what might be behind it,
Be able to assess the risk and make appropriate decisions,
Recognise own emotional triggers and responses to challenging people,
Be able to use communication techniques to confidently deal with challenging behaviour and
reach effective outcomes for all,
Review learning and plan action.

Registration opens at 02-03-2022 15:47

Registration closes at 06-06-2022 15:47

Max Participants: 9

Registered Users:

1. mandy@almc.co.uk
2. michelle@almc.co.uk
3. victoria.rowe6@nhs.net
4. mary.mellor2@nhs.net
5. karen@almc.co.uk

Registration is currently closed.

Core Imms (intro)

Description:

This is a 2 Day Course 9 June 2022 & 16 June 2022 (both dates to be attended)

Who Should Attend?

Qualified staff new to Immunisations.

Learning Outcomes

The aims of immunisations: national policy and schedules The immune system and how vaccines work Vaccine preventable diseases The different types of vaccines used and their composition Current issues and controversies regarding immunisation Communicating with patients and parents Legal aspects of vaccination Storage and handling of vaccines Correct administration of vaccines Anaphylaxis and other adverse events Documentation, record keeping and reporting Strategies for improving immunisation rates.

Registration opens at 13-01-2022 10:51

Registration closes at 08-06-2022 10:51

Max Participants: 9

Registered Users:

1. nicki.woollven@nhs.net
2. judi.dewar@nhs.net
3. a.lee5@nhs.net
4. jackie.garde-evans@nhs.net
5. dawn.mccaffrey@nhs.net
6. christine.richardson8@nhs.net
7. amie.hutkin@nhs.net
8. rachel.simpson2@nhs.net
9. mandy@almc.co.uk

Registration is currently closed.

Ear Care (Nurses)

Description:

Who Should Attend?

Registered nurses and nursing associates.

This study day is intended to give the practitioner more confidence when dealing with ear problems.
The knowledge gained from this day enables safer practice which can reduce patient discomfort, speed up resolution and make referrals more appropriate. It enables nurses to take a more active role in the prevention of ear problems, thus saving general practitioner consulting time and prescribing costs.

Learning Outcomes

Attending this course the student will gain:
An understanding of the basic anatomy and physiology of the ear.
An understanding of the prevention of ear problems.
Gain the knowledge which can be used to practice aural toilet, wax instrumentation and ear irrigation according to the attendees’ level of practice and competence.
An improved understanding of people with hearing loss and hearing aids.
Reflection on accountability and documentation.
An understanding of decontamination of equipment.
Considered the patient with ear problems holistically.
The ability to undertake ear care within the boundaries and limits of their professional competence, responsibility and accountability.
An understanding to complete achieved competencies as documented in the competency handbook, consistent with their individual level of skill and knowledge. These will be achieved through structured teaching, practical demonstrations, discussion and practical workshops.

Registration opens at 13-01-2022 11:12

Registration closes at 14-06-2022 11:12

Max Participants: 9

Registered Users:

1. jackie.garde-evans@nhs.net
2. ellen.crockett@nhs.net
3. rhiandrummond@nhs.net
4. liz.turner6@nhs.net
5. sarah.tucker@nhs.net
6. mandy@almc.co.uk
7. sue.gotts@nhs.net
8. michelle@almc.co.uk
9. karen@almc.co.uk

Registration is currently closed.

Diabetes Management 1

Description:

There are 2 sessions but there's different content for each so you can do one or both

The aim of the sessions is to ensure attendees can offer a competent annual review of people living with diabetes using a case study based approach.

By the end of the first session, attendees will be able to:

Recognise how to diagnose diabetes (including but beyond type 1 and type 2)

Identify why people with diabetes are at risk of complications

Evaluate different approaches to managing glycaemic control, contrasting NICE with ADA/EASD

Consider how to manage hypertension and dyslipidaemia in people with diabetes

Registration opens at 23-02-2022 12:51

Registration closes at 14-06-2022 12:51

Max Participants: 8

Registered Users:

1. emily.redshaw@nhs.net
2. nicki.woollven@nhs.net
3. Lisa.Kift@nhs.net
4. Beverley.hemmens@nhs.net
5. mandy@almc.co.uk
6. michelle@almc.co.uk
7. karen@almc.co.uk

Registration is currently closed.

FeNO for Asthma Diagnosis & Management.

Description:

Intermedical will be providing a webinar to discuss the use of FeNO for Asthma Diagnosis & Management.

The Bedfont NObreath facilitates quick and accurate measurement of FeNO. This simple breath test aids healthcare professionals in making better, more informed clinical decisions when making a diagnosis of Asthma.

NObreath can also be routinely used to manage and make better decisions in the treatment of those already diagnosed with Asthma.

Registration opens at 04-05-2022 13:25

Registration closes at 19-06-2022 13:25

Max Participants: 25

Registered Users:

1. Lisa.Kift@nhs.net
2. marieke.strange@nhs.net
3. judi.dewar@nhs.net
4. sarah.tucker@nhs.net
5. d.vancheri@nhs.net
6. rita.pereiradejesus@nhs.net
7. mandy@almc.co.uk
8. michelle@almc.co.uk
9. amie.hutkin@nhs.net
10. laura.cox13@nhs.net
11. elaine.spencer3@nhs.net
12. juliet.bodman@nhs.net
13. ellen.crockett@nhs.net
14. louise.murray16@nhs.net
15. karen@almc.co.uk
16. amy.gibson6@nhs.net
17. una.mckay1@nhs.net
18. m.dopierala@nhs.net
19. helen.russell15@nhs.net

Registration is currently closed.

Diabetes - new diabetes research in our region

Description:

Diabetes community of practice meeting / case study discussion.

New diabetes research in our region- this will only take 15mins.

Then an open discussion about case studies

Registration opens at 09-03-2022 16:08

Registration closes at 20-06-2022 16:08

Max Participants: 40

Registered Users:

1. jackie.garde-evans@nhs.net
2. rachel.lee7@nhs.net
3. mandy.white1@nhs.net
4. mandy@almc.co.uk
5. michelle@almc.co.uk
6. karen@almc.co.uk
7. judi.dewar@nhs.net

Registration is currently closed.

Non Medical Prescribing

Description:

Who Should Attend?

Those that require an understanding of Non Medical Prescribing. Including Nurses, Paramedics and Pharmacists who are qualified non-medical prescribers.

Learning Outcomes

By the end of the session participants will have an increased understanding of:

• Legislation of Non Medical Prescribing
• The NMC / GPhC Standards for nurse & pharmacist prescribers
• Prescribing unlicensed & off-label medicines
• Mixing medicines
• Controlled drug prescribing
• Course content
• Update and latest developments in NMP
• Prescribing quiz leading to varied discussion
• Tools to help you prescribe safely
• Useful tips on using the BNF
• Update on legislation including prescribing controlled drugs
• Prescribing for children
• Auditing prescribing practice
• Discussion on competency, repeat prescribing & keeping up to date
• Scenario's for group work discussion

Registration opens at 13-01-2022 11:16

Registration closes at 21-06-2022 11:16

Max Participants: 12

Registered Users:

1. jackie.garde-evans@nhs.net
2. harriet.carter@nhs.net
3. mandy@almc.co.uk
4. michelle@almc.co.uk
5. suzie.heller@nhs.net
6. karen@almc.co.uk
7. mandyjayne1965@gmail.com
8. amanda.bamford@nhs.net
9. erin.smith8@nhs.net
10. Lisa.Kift@nhs.net
11. una.mckay1@nhs.net

Registration is currently closed.

Diabetes Management 2

Description:

There are 2 sessions but there's different content for each so you can do one or both

The aim of the sessions is to ensure attendees can offer a competent annual review of people living with diabetes using a case study based approach.

By the end of the second session, attendees will be able to:

Recognise how diabetes affects the heart and the kidneys

Identify and manage microvascular complications, including diabetic nephropathy and neuropathy

Evaluate the role of lifestyle interventions in diabetes

Consider how the 15 Healthcare Essentials or the Nine Care Processes can be implemented in real life

Registration opens at 23-02-2022 12:56

Registration closes at 22-06-2022 12:56

Max Participants: 8

Registered Users:

1. emily.redshaw@nhs.net
2. nicki.woollven@nhs.net
3. Lisa.Kift@nhs.net
4. val.denton@nhs.net
5. mandy@almc.co.uk
6. michelle@almc.co.uk
7. karen@almc.co.uk

Registration is currently closed.

Asthma Management

Description:

Asthma management – NRAD report, PAAPs

Treatment of asthma, including reference to BNSSG NICE/BTS/SIGN guidelines and when to refer to secondary care.

Case studies to be discussed at this session also (again, we would ask the participants to email in any cases prior to the session and explore the common themes).

Registration opens at 03-02-2022 14:58

Registration closes at 27-06-2022 14:58

Max Participants: 10

Registered Users:

1. jenny.bowen1@nhs.net
2. mandy@almc.co.uk
3. julia.damsell@nhs.net
4. amie.hutkin@nhs.net

Registration is currently closed.

Prostate Cancer

Description:

12:30 Welcome and Introduction

12:35 Prostate Cancer – Working Together for
Better Patient Outcomes
Jon Aning - Consultant Urological Surgeon

• Overview of referral pathway, including
transfer/discharge to primary care, NICE
update
• How Covid has affected things
• The role of the GP Practice - Who to refer
and when
• Understanding the referral/transfer/
discharge letter from secondary care and
when to refer back
• Hormone Treatment overview
• A brief look at the future of Prostate
Cancer Care

13:00 Questions and Answers

13:20 Close

Registration opens at 19-04-2022 14:40

Registration closes at 27-06-2022 14:40

Max Participants: 15

Registered Users:

1. mandy@almc.co.uk
2. michelle@almc.co.uk
3. judi.dewar@nhs.net
4. ellen.crockett@nhs.net
5. karen@almc.co.uk
6. elaine.spencer3@nhs.net
7. mandyjayne1965@gmail.com

Registration is currently closed.

Contraception reviews intro for HCAs

Description:

Who Should Attend?

This course is aimed as an introduction for HCAs in Contraception reviews.

Learning Outcomes

Learning outcomes include: How to collect appropriate data required for safe contraception prescribing, awareness of risks and benefits of contraception, differences between types of pill (e.g. COC and POP), learn how to teach patients how to use their pill correctly, contractive pill options available on BNSSG formulary. Brief introduction in to alternative types of contraception.

Registration opens at 26-04-2022 16:12

Registration closes at 28-06-2022 16:12

Max Participants: 10

Registered Users:

1. peta.radford@nhs.net
2. mandy@almc.co.uk
3. kirstie.whitelock@nhs.net
4. amy.gibson6@nhs.net
5. michelle@almc.co.uk

Registration is currently closed.