Book Training - Calendar

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    1
* Wound Management - MasterclassWound Management - Masterclass

Time: 9:30 am

Wound & Leg Ulcer Management - Masterclass

Description:

Who Should Attend?

This study day is aimed at Nurses who already currently have some knowledge of wound care and should be familiar with the wound healing process and basic assessment of wounds.  The nurses should also have been caring for patients with leg ulcers but feel their skills need to be updated.

Learning Outcomes

This training is presented as a master class for nurses that already have some knowledge around assessment and management of wounds.  It seeks to update Nurses on current issues and changes in practice and build on current knowledge in terms of assessment and decision making in the management of wounds.  It explores cost effective and innovative dressings and the identification of indolent wounds, the causes and possible management strategies.

The leg ulcer management part of the day updates nurses on patient assessment who have been managing patients with leg ulcers.  The use of a mini leg ulcer assessment in leg ulceration and compression hose application.  Also covering unusual causes of ulceration.  Time will be set aside for a question and answer session at the end of the workshop.   Topics covered include:

  • Undertake a comprehensive and advanced assessment of wounds
  • Identify static wounds and factors that contribute to delayed healing
  • Recognise bacterial burden and infection in wounds
  • Have an up to date knowledge of wound care issues
  • Assess patients confidently, using leg ulcer assessment care-pathway
  • Identify unusual aetiologies
  • Understand the importance of hosiery in reducing reoccurrence.

 

Registration opens at 19-05-2017 10:30

Registration closes at 09-10-2017 00:00

Max Participants: 15

Registered Users:

    None found.

Registration is currently closed.


2
* Customer Care SkillsCustomer Care Skills

Time: 9:30 am

Customer Care Skills

Description:

This workshop is for any individual who has contact with patients, customers or colleagues in their work place. It highlights the importance of great patient and customer care in the work place. It starts by looking at why we need to do it and what good looks like. It looks at external and internal customers. It examines the four customer service behaviours, the people and technical circles, and how our attitude is key to delivering good service. It looks at the skills needed to deliver great customer service and how to use them to greater effect.

The workshop explores the following and will conclude with an action plan:

What does great service look like in your Practice?

  • Who are my customers? Internal customer map
  • What does good service look like and why do we need to do it? Hospital clips
  • What are the consequences of not doing it?
  • Service opportunities – going the extra mile

Why our attitude is key

  • The Psychology of service - 4 customer service behaviours
  • The balanced approach between the people and the technical circles
  • What can we do to make the service in our Practice even better?
  • What role can I play and how can I share this with others?

Customer service skills – what are they?

  • Listening - how good is my listening?
  • First impressions/body language/tone
  • Building rapport
  • Positive words – what ‘I can do’ rather than what ‘I can’t’ and good questions to ask
  • Case Studies using customer service skills – What would I say?
  • Golden rules to deliver great service over the phone and written word
  • Assertiveness and saying ‘no’ nicely

What I can do after this workshop?

  • Action plan and reflection

 

Registration opens at 15-05-2017 10:22

Registration closes at 01-11-2017 12:00

Max Participants: 3

Registered Users:

    None found.

Registration is currently closed.


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* Understanding InvestigationsUnderstanding Investigations

Time: 9:30 am

Understanding Investigations

Description:

The Understanding Investigations course is designed to enable delegates to better understand the purpose of test investigations and their results.

Delegates will be able to identify the normal values of common haematological investigations, decipher the more common pathology and radiology reports and recognise associated jargon and abbreviations.

Course objectives

The objectives of the course are to enable delegates to be able to:

  • describe the physiology of blood;
  • explain frequently requested blood tests and the conditions or diseases which may be associated with them;
  • demonstrate knowledge of male and female screening including cytology;
  • describe common gastrointestinal and cardiology investigations;
  • identify common normal values;
  • state the meaning of common investigation abbreviations.

All delegates will be provided with a course manual and will be issued with a certificate upon completion of the course.

 

 

Registration opens at 15-05-2017 14:36

Registration closes at 05-11-2017 14:36

Max Participants: 8

Registered Users:

    None found.

Registration is currently closed.


* MSK MasterclassMSK Masterclass

Time: 9:30 am

MSK Masterclass

Description:

Registration opens at 16-05-2017 13:58

Registration closes at 05-11-2017 13:00

Max Participants: 4

Registered Users:

    None found.

Registration is currently closed.


7
* Effectiveness for ManagersEffectiveness for Managers

Time: 9:30 am

Effectiveness for Managers

Description:

Who Should Attend

This workshop is designed to enable Managers to increase their effectiveness in leading their teams towards their Practice goals.

We provide:

  • understanding and context for developing and improving teams;
  • give opportunities to learn skills and techniques to maximise communication and provide motivation;
  • We focus on a key fact – the manager makes the difference.

The aim of the workshop is to

  • Understand the different management styles and when to use them effectively
  • Identify the importance of team work for great performance   
  • Explore ways of building resilience in our teams
  • Identify ways of ensuring positive communication in the team
  • Be clear about the importance of role modelling 
  • Delegation top tips
  • Empowering teams and ensuring engagement

We start the workshop with:

Understanding what makes a good team.

We consider the Importance of the Team Leaders role and look at Tuckman’s Team development Model.

Then move on to the 4 stages of team development and conclude with an activity around what makes an effective Team?

The Importance of the Manager’s Role

The manager clearly has a crucial role in managing the Team’s Performance. We all have our preferred leadership style- probably honed and adapted over the years and often taken from other role models in our lives (or not!).

There are many theories and Leadership models- we are going to explore Situational Leadership.

Team Motivation and Feedback. There are so many theories of motivation we explore:

  • Seed analogy
  • Your top tips
  • Hot buttons
  • 9 rules of motivation

We then look at positive and negative feedback cycles and discuss points to remember when giving feedback.

 Building Resilience

We share top tips for coping with workplace stress and help managers to recognise signs of stress in others.

Team Roles and Matching Team to Task

A manager’s role is to get the best from their teams and contribute to the organisation’s aims. Knowing the people in your team, their Learning Styles, Managing their performance with regular conversations, honest feedback, and genuine praise.

Delegation top tips and empowering teams and ensuring engagement are subjects we will also explore.

Helping each other – we use Case studies to look at authentic workplace situations.

 We conclude the workshop with a session on Comprehensive Action Planning.

 Throughout the workshop we support learning with a range of clips, handouts and signposting to further areas of interest.

Registration opens at 15-05-2017 11:02

Registration closes at 10-06-2018 00:00

Max Participants: 13

Registered Users:

  1. robyn.jackson@nhs.net
  2. Lisa.Kift@nhs.net
  3. tracey.fitzpatrick@nhs.net
  4. Amanda.smith38@nhs.net
  5. bridgetpearce@nhs.net
  6. debra.clarke8@nhs.net
  7. nick.stone2@nhs.net

Registration is currently closed.


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* Contraception UpdateContraception Update

Time: 9:30 am

Contraception Update

Description:

Who Should Attend?

This course is aimed as an introduction for Practice Nurses who have not completed any formal qualification in Contraception and Sexual Health, or nurses that are CASH trained but would like an update.

Learning Outcomes

Learning outcomes include: · A & P revision of the reproductive organs. · Revision of the menstrual cycle. · Overview and updates of all the methods of contraception including emergency contraception. · Overview and updates on common sexually transmitted infections and testing.

Registration opens at 29-09-2017 00:00

Registration closes at 09-11-2018 00:00

Max Participants: 16

Registered Users:

  1. miffy.saunders@nhs.net
  2. michelle.pearcy1@nhs.net
  3. Mirinda.rowell@nhs.net
  4. Kitty Williams
  5. andrew.smith38@nhs.net
  6. claire.ramsey2@nhs.net
  7. louise.white9@nhs.net
  8. samanthahacker@nhs.net
  9. Practice Staff
  10. sue.gotts@nhs.net

Registration is currently closed.


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* Advanced Phlebotomy Advanced Phlebotomy

Time: 9:30 am

Advanced Phlebotomy (am)

Description:

At least 3 years’ experience  in venepuncture.

The course would entail:

hand vein selection;

using a butterfly needle with a selection of attachments from the  BD vacutainer system;

How to insert a butterfly into a vein;

safe disposal of butterfly needle (sharps safety)

Registration opens at 27-04-2017 12:22

Registration closes at 08-11-2017 00:00

Max Participants: 2

Registered Users:

    None found.

Registration is currently closed.


* Phlebotomy AdvancedPhlebotomy Advanced

Time: 9:30 am

Phlebotomy Advanced

Description:

You should have at least 3 years’ experience  in venepuncture.

The course would entail hand vein selection, using a butterfly needle with a selection of attachments from the  BD vacutainer system.

How to insert a butterfly into a vein , safe disposal of butterfly needle (sharps safety).

Registration opens at 16-05-2017 15:38

Registration closes at 09-11-2017 12:00

Max Participants: 6

Registered Users:

    None found.

Registration is currently closed.


* Phlebotomy AdvancedPhlebotomy Advanced

Time: 1:30 pm

Phlebotomy Advanced

Description:

You should have at least 3 years’ experience  in venepuncture.

The course would entail hand vein selection, using a butterfly needle with a selection of attachments from the  BD vacutainer system.

How to insert a butterfly into a vein , safe disposal of butterfly needle (sharps safety).

Registration opens at 16-05-2017 15:41

Registration closes at 09-11-2017 15:41

Max Participants: 1

Registered Users:

    None found.

Registration is currently closed.


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* Bone Health - OsteoporosisBone Health - Osteoporosis

Time: 9:30 am

Bone Health - Osteoporosis

Description:

 What is osteoporosis?

 Drug treatments for osteoporosis

 How can we promote concordance with osteoporosis treatments?

 A patients prospective

 Diet and physical activity information

 Falls and Frailty

 FLS overview

 Overview of The Hip Fracture Database

 Role of the Primary Care Team

 

 

 

 

 

 

 

Registration opens at 28-04-2017 12:14

Registration closes at 13-11-2017 00:00

Max Participants: 16

Registered Users:

    None found.

Registration is currently closed.


* COPD IntroCOPD Intro

Time: 9:30 am

COPD Intro

Description:

This interactive day is organised to support Practice Nurses new to managing patients with COPD in primary care. Nurses attending this day will hopefully use it as a platform to continue to extend their COPD knowledge and skills.

 

Learning Outcomes

 

The day will include: Anatomy and physiology of the respiratory system.  Presenting features of COPD.  Clinical assessment and diagnosis, including the rationale for Spirometry and peak flow monitoring.  Importance for smoking cessation.  Management guidelines of COPD including pharmacology and inhaler technique.  Living with asthma and COPD - the importance for self-management.  Next steps. Resources for future education

 

Registration opens at 04-05-2017 12:17

Registration closes at 13-11-2017 12:17

Max Participants: 4

Registered Users:

    None found.

Registration is currently closed.


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* Childhood Immunisation UpdateChildhood Immunisation Update

Time: 9:30 am

Childhood Immunisation update

Description:

Who Should Attend?

Qualified practitioners who Immunise

 

Learning Outcomes

As per National Minimum Standards and Core Curriculum for Immunisation training (HPA, 2005) Current issues in vaccination Recent epidemiology of vaccine preventable diseases Any changes to the National Immunisation Schedule Any changes to legislation relevant to vaccination Anaphylaxis recognition and management Review of current practice and identification of areas for improvement Q & A session for commonly encountered problems in practice.

Registration opens at 26-04-2017 14:20

Registration closes at 16-11-2017 00:00

Max Participants: 15

Registered Users:

    None found.

Registration is currently closed.


17
* Building a Business caseBuilding a Business case

Time: 9:30 am

Building a Business Case

Description:

Workshop Objective

Writing and developing successful bids and business cases is fast becoming one of the few ways for a practice to consolidate existing funds or access new revenue streams.

This interactive workshop will ensure you have the practical skills for developing succinct, articulate, purposeful bids or business cases, which Commissioners will like and which will have an increased possibility of success.

Who should attend

This workshop is suitable for Practice Managers and Partners.

 

Registration opens at 12-05-2017 11:34

Registration closes at 16-11-2017 12:00

Max Participants: 7

Registered Users:

    None found.

Registration is currently closed.


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* Manage ChangeManage Change

Time: 9:30 am

Managing Change

Description:

This workshop is aimed at supporting Practice Managers, GPs or Team Leaders to identify business change, understand its effect on their teams and help each other to deal with this.  Considering the environment of constant change now existing within the NHS and especially with Primary Care, these workshops will be extremely useful for all managers responsible for leading their teams successfully through the upheavals of the next couple of years.

 

Learning Outcomes

We will cover the following topics and the day will conclude with an Action Planning session:

Why change is necessary

o    Personal experience of change and factors affecting outcome

People's differing reactions to change

o    The Change Curve: Introduction of model, explanation and group discussion

o    Applying these models to your team: who is where?

Exploring the barriers and catalysts to change

o    Control versus influence

o    Personal barriers and ways to overcome these

Managing yourself through change

o    Determine the competencies required to do this

Leading your team through change

o    The link between morale and performance - the Manager's role.  Facilitated discussion

o    Recognising when others need support - group exercise to identify practical tips

o    Handling specific issues - skills practice and co-coaching

o    Saboteur - team game to show the difference that trust makes.

 

Registration opens at 15-05-2017 12:05

Registration closes at 20-11-2017 12:05

Max Participants: 10

Registered Users:

    None found.

Registration is currently closed.


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* CVD Study DayCVD Study Day

Time: 9:30 am

CVD Study Day

Description:

Along with a sound introduction to recognising how and why cardiovascular disease occurs, there will be sessions on lifestyle interventions and drug therapies and the role of the general practice nurse in both assessing and monitoring people with CVD.
Content
The problem with CVD (prevalence, pathophysiology) - Assessing and managing CVD risk - Diagnosis and management of CVD - stable angina and acute coronary syndrome; TIA and stroke; Peripheral arterial disease - Hypertension diagnosis and management - Dyslipidaemia - updated guidance and evidence based use of therapies - Heart failure - in a nutshell - Lifestyle interventions in CVD - what really works

Learning Outcomes
· Recognise the risk factors for developing CVD and how to carry out a competent risk assessment
· Provide immediate and ongoing care for people with acute coronary syndrome
· Advise on lifestyle interventions to reduce CVD risk and implement behavioural change techniques to optimise these interventions
· Evaluate the role of various types of medication in managing CVD risk
· Understand the responsibilities of GPNs in long term monitoring of people with CVD

Registration opens at 11-05-2017 11:43

Registration closes at 22-11-2017 00:00

Max Participants: 1

Registered Users:

  1. mandyjayne1965@gmail.com

Registration is currently closed.


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* Ear Care for HCAsEar Care for HCAs

Time: 9:30 am

Ear Care for HCAs

Description:

EAR IRRIGATION FOR HCA’s and AP’s

The Healthcare Assistants course is suitable for experienced HCAs’ and aims to provide the students with the knowledge to carry out safe otoscopy and recognise common ear problems. It will also provide the student with underpinning knowledge to carry out safe ear irrigation.

Prior to attending the course students are provided with a “pre-course” learning pack which will assist in understanding the anatomy and physiology of the ear. The provision of this is to facilitate a revision of the anatomy and physiology on Day1, enabling more time for practical sessions.

The course is 2 consecutive days and it’s necessary to allow time for 1-2 hours for home study on Day1.

Ear Irrigation is an extended role for the HCA and can only be delegated to them providing the following criteria have been met:-

  • The patient is over 16 years old
  • The patient has had previous ear irrigation without complications.
  • There are no contraindications to ear irrigation

Components of the course:    

  • Mentor support: the HCA is required to have a mentor who will support the HCA in achieving the necessary level of competence. The mentor attends on Day 1 only and receives a certificated ear irrigation update (recommended every 2-3 years)
  • Question and answer paper .Takes place on Day2 .The paper consists of questions covering all aspects of the course and requires bullet point answers. The pass mark for this paper is 60%.
  • Viva/Oral discussion Day 2.  The viva is an individual short discussion about safe irrigation in practice. This gives the student the opportunity to raise any concerns they may have about the course or about carrying out the procedure in practice.
  • Clinical Competency Booklet The competency booklet is to be completed during and after the course and is handed in with the case study. In order to achieve the competencies the student will be required to observe at least 10 irrigations and perform at least 10 irrigations under supervision before being considered competent in the procedure. 1
  • Case Study: Three months after completing the course the student will be asked to submit a 1000 word case study about ear irrigation. The purpose of the case study is to demonstrate the students understanding and ability to provide safe and effective ear care.

Learning Outcomes

Participants will have:-

  • An understanding of the basic anatomy and physiology of the ear.
  • An understanding of basic ear care
  • A foundation of knowledge on which to base practical ear irrigation
  • A foundation knowledge of otoscopy
  • Reflect on accountability and documentation
  • An understanding that, during and following completion of the course the HCA will undertake ear irrigation within appropriately delegated, monitored and supervised conditions and within the limits of their knowledge, skill and competence.
  • An understanding that, following the course, ear irrigation will continue to be undertaken in accordance with the Ear Care Guidance Document.

Trainer

Rebecca Hayes, RGN, RM, BSC in Specialist Practice, Dip Primary Ear Care.  Regional Trainer for the Rotherham Primary Ear Care Centre (PECC)

Course content   HCAs’

  • Anatomy and physiology of the ear
  • Video Otoscopy
  • Informed consent
  • Which ear drops, how and when
  • Ear wax and its function
  • Contraindications to irrigation
  • Decontamination of equipment
  • Practical Ear irrigation - demonstrated and then 1:1 practice using dummy heads
  • Documentation
  • Types of deafness
  • Hearing aids
  • Tinnitus

PN update as above excluding hearing aids and tinnitus which are covered on Day 2

The training is supported by a pre learning pack, a comprehensive learning pack issued on the day.

After 3 months case studies and competency books are assessed and marked by the trainer and Rotherham. 10% of the coursework is randomly selected for review by Sheffield University for quality control.

This process can take some months if extensions are granted or course work has to be returned for amendments. During this time contact will be maintained with the student by the trainer.

After successful completion the HCA is issued with a certificate and a congratulatory letter from the clinical director of PECC.

Protocols should be revised and in place to support the extended role and the HCA will require a new job description. The Practice insurers will need to be informed of the extended role.

I hope this information is useful and whilst it may seem very intense, in the light of the recent Francis report this course provides a robust training, supporting providers, practices and students, to enable safe and effective practice.

Registration opens at 12-05-2017 11:00

Registration closes at 26-11-2017 11:00

Max Participants: 8

Registered Users:

    None found.

Registration is currently closed.


* The Sick Child MasterclassThe Sick Child Masterclass

Time: 9:30 am

The Sick Child Masterclass

Description:

Registration opens at 16-05-2017 14:01

Registration closes at 26-11-2017 14:01

Max Participants: 20

Registered Users:

    None found.

Registration is currently closed.


* Cytology UpdateCytology Update

Time: 1:30 pm

Cytology Update

Description:

 

 

 

Registration opens at 04-08-2017 11:48

Registration closes at 26-11-2017 00:00

Max Participants: 30

Registered Users:

    None found.

Registration is currently closed.


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* Ear Care for HCAsEar Care for HCAs

Time: 9:30 am

Ear Care for HCAs

Description:

EAR IRRIGATION FOR HCA’s and AP’s

The Healthcare Assistants course is suitable for experienced HCAs’ and aims to provide the students with the knowledge to carry out safe otoscopy and recognise common ear problems. It will also provide the student with underpinning knowledge to carry out safe ear irrigation.

Prior to attending the course students are provided with a “pre-course” learning pack which will assist in understanding the anatomy and physiology of the ear. The provision of this is to facilitate a revision of the anatomy and physiology on Day1, enabling more time for practical sessions.

The course is 2 consecutive days and it’s necessary to allow time for 1-2 hours for home study on Day1.

Ear Irrigation is an extended role for the HCA and can only be delegated to them providing the following criteria have been met:-

  • The patient is over 16 years old
  • The patient has had previous ear irrigation without complications.
  • There are no contraindications to ear irrigation

Components of the course:    

  • Mentor support: the HCA is required to have a mentor who will support the HCA in achieving the necessary level of competence. The mentor attends on Day 1 only and receives a certificated ear irrigation update (recommended every 2-3 years)
  • Question and answer paper .Takes place on Day2 .The paper consists of questions covering all aspects of the course and requires bullet point answers. The pass mark for this paper is 60%.
  • Viva/Oral discussion Day 2.  The viva is an individual short discussion about safe irrigation in practice. This gives the student the opportunity to raise any concerns they may have about the course or about carrying out the procedure in practice.
  • Clinical Competency Booklet The competency booklet is to be completed during and after the course and is handed in with the case study. In order to achieve the competencies the student will be required to observe at least 10 irrigations and perform at least 10 irrigations under supervision before being considered competent in the procedure. 1
  • Case Study: Three months after completing the course the student will be asked to submit a 1000 word case study about ear irrigation. The purpose of the case study is to demonstrate the students understanding and ability to provide safe and effective ear care.

Learning Outcomes

Participants will have:-

  • An understanding of the basic anatomy and physiology of the ear.
  • An understanding of basic ear care
  • A foundation of knowledge on which to base practical ear irrigation
  • A foundation knowledge of otoscopy
  • Reflect on accountability and documentation
  • An understanding that, during and following completion of the course the HCA will undertake ear irrigation within appropriately delegated, monitored and supervised conditions and within the limits of their knowledge, skill and competence.
  • An understanding that, following the course, ear irrigation will continue to be undertaken in accordance with the Ear Care Guidance Document.

Trainer

Rebecca Hayes, RGN, RM, BSC in Specialist Practice, Dip Primary Ear Care.  Regional Trainer for the Rotherham Primary Ear Care Centre (PECC)

Course content   HCAs’

  • Anatomy and physiology of the ear
  • Video Otoscopy
  • Informed consent
  • Which ear drops, how and when
  • Ear wax and its function
  • Contraindications to irrigation
  • Decontamination of equipment
  • Practical Ear irrigation - demonstrated and then 1:1 practice using dummy heads
  • Documentation
  • Types of deafness
  • Hearing aids
  • Tinnitus

PN update as above excluding hearing aids and tinnitus which are covered on Day 2

The training is supported by a pre learning pack, a comprehensive learning pack issued on the day.

After 3 months case studies and competency books are assessed and marked by the trainer and Rotherham. 10% of the coursework is randomly selected for review by Sheffield University for quality control.

This process can take some months if extensions are granted or course work has to be returned for amendments. During this time contact will be maintained with the student by the trainer.

After successful completion the HCA is issued with a certificate and a congratulatory letter from the clinical director of PECC.

Protocols should be revised and in place to support the extended role and the HCA will require a new job description. The Practice insurers will need to be informed of the extended role.

I hope this information is useful and whilst it may seem very intense, in the light of the recent Francis report this course provides a robust training, supporting providers, practices and students, to enable safe and effective practice.

Registration opens at 12-05-2017 11:00

Registration closes at 26-11-2017 11:00

Max Participants: 8

Registered Users:

    None found.

Registration is currently closed.


* Advanced Medical TerminologyAdvanced Medical Terminology

Time: 9:30 am

Advanced Medical Terminology

Description:

This two-day course is designed for those who have attended an Intermediate Medical Terminology Course.

Running on 28 November and 5 December 2017

Delegates will expand their understanding of root words, suffixes and prefixes. They will also be able to recognise a wider range of abbreviations.

The course also covers basic anatomy and physiology of certain body systems and associated diseases.

Course objectives

The objectives of the course are to enable delegates to be able to:

  • Consolidate their knowledge of medical terminology
  • State the meaning of medical prefixes and suffixes at an advanced level
  • Identify root words and basic anatomy of:
    • digestive system;
    • skeletal system;
    • dermatology;
    • gynaecology;
    • nervous system;
    • cardiology;
    • oncology.

All delegates will be provided with a course manual and will be issued with a certificate upon completion of the course.

 

Registration opens at 26-09-2017 11:53

Registration closes at 27-11-2017 00:00

Max Participants: 12

Registered Users:

    None found.

Registration is currently closed.


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Category Key
 General
 Nurses
 Practice Managers
 GP’s
 Receptionists
 Multi-disciplinary
 HCA