Who should attend

The course is aimed at anyone with responsibility for appraising staff.  This could be conducting appraisals of receptionists, nurses, health care assistants, managers etc.

This would cover

• Preparing for the appraisal
• Good practice for 1-1s and conversations throughout the year
• Getting the basics right – creating the right environment
• Asking great questions and Active listening
• Giving feedback effectively and where/how this fits in
• Agreeing SMART objectives