Appraisal Skills via Zoom

Who should attend

The course is aimed at anyone with responsibility for appraising staff.  This could be conducting appraisals of receptionists, nurses, health care assistants, managers etc.

This would cover

• Preparing for the appraisal
• Good practice for 1-1s and conversations throughout the year
• Getting the basics right – creating the right environment
• Asking great questions and Active listening
• Giving feedback effectively and where/how this fits in
• Agreeing SMART objectives