Back to calendar

Event Information


Jump to venue info

Managing Difficult Conversations Zoom

Description:

Learning Objectives

  • Using the right words
  • Asking great questions
  • Funnelling and fogging techniques
  • Empathy and rapport
  • Saying ‘no’ nicely

 

Registration opens at 11-01-2021 13:57

Registration closes at 03-03-2021 13:57

Max Participants: 8

Registered Users:

  1. t.bullard@nhs.net
  2. mandy@almc.co.uk
  3. michelle@almc.co.uk
  4. harriet.carter@nhs.net
  5. karen@almc.co.uk

Registration is currently closed.