I am writing this week’s blog in Shaba’s absence as she takes a well-earned break for a few weeks. I had hoped to be talking about the end of the school term and the exciting start to the school holidays which will be baked in sunshine.
However, the IT outage on Friday had an enormous impact on general practice delivery in BNSSG. I want to start by congratulating you on navigating this episode and continuing to deliver patient care in the absence of EMIS and other clinical systems. This will have been an incredibly tough day for all staff in our practices. Whilst the systems started to come back online towards the end of Friday and over the weekend, we will all be too aware of the knock-on effect into this week and the extra workload that our practices will be facing as a consequence.
Fortunately, significant IT disruption on this scale is rare but it serves as a timely manner to review and update our business continuity plans.
Hopefully, many of us will be taking breaks over the summer holiday period and you will be able to enjoy some rest and recuperation.
