Job summary

At the heart of BrisDoc's journey towards greater innovation and excellence, the Business Transformation Lead plays a critical role in shaping and delivering change across the organisation.

This role brings together strategic oversight with practical delivery, ensuring that every improvement we make enhances both the experience of our patients and the working lives of our co-owners.

Acting as a partner to the CEO and Strategic Leadership Team (SLT), and as part of BrisDoc's Extended Leadership Team (ELT) this role will champion transformation, seek new opportunities for development, and embed sustainable improvement across all services and functions. This role will:

Provide leadership to BrisDoc's Transformation Programme

Support the CEO, SLT, and ELT to identify, develop, and deliver cross-organisational change

Ensure improvements are meaningful, measurable, and aligned with organisational priorities

Build a culture of continuous improvement that empowers teams and enhances services

Main duties of the job

Who we're looking for

A strategic and compassionate leader who blends technical mastery with inclusive, values-driven leadership. This individual will bring experience and presence to guide transformational change, build collaborative relationships, and model the ethos of BrisDoc at every level of their work.

• Significant experience in leading organisation-wide transformation within complex or regulated settings.
• Expertise in recognised improvement and change methodologies (e.g. Lean, Six Sigma, PRINCE2, Agile), with a track record of embedding sustainable improvement.
• Proven ability to develop strategic and operational business cases, aligning financial and non-financial benefits.
• Highly developed stakeholder engagement and influencing skills, with emotional intelligence and political sensitivity.
• Strong analytical capability and experience using data to inform strategic decisions, monitor KPIs, and communicate impact.
• Demonstrated success in leading and developing high-performing, values-led teams.
• Commitment to co-ownership principles and collaborative leadership approaches, with an ability to foster inclusive, empowering team cultures.
• Understanding of or sensitivity to addressing health inequalities, population health needs, and socially impactful service design.

Desirable: Experience in NHS, primary care, urgent care or community health settings, or experience working closely with frontline clinical teams.

About us

Why join BrisDoc?

Make a lasting impact Shape, enable and assure the organisation's transformation agenda in order to improve the way care is delivered for over a million patients. You'll work directly with executive, clinical and operational leaders, influencing strategy.

A values-led, co-owner culture

As an employee-owned social enterprise, we put people and purpose first. We're deeply committed to equity, diversity, inclusion, sustainability and innovation, and we want you to thrive here as a co-owner.

Recognising your value

• Salary hourly rate of £44.76 – £45.60. Based on the hourly rate, the equivalent value of a five-hour clinical session is approximately £11,600–£11,800 per year. The sessional figure shown is provided solely to help candidates compare with  other GP adverts, based on a five-hour clinical session. All pay is made according  to the contracted hourly rate, in line with our employment contract.
• NHS pension, enhanced pay rates, and medical indemnity cover, and annual leave entitlement: 30 days + bank holidays, plus additional CPD leave, wellbeing support, NHS discounts, cycle2work scheme, EAP and annual discretionary bonuses

For questions about the job, please contact Olukolajo Onadipe, People Team Coordinator at workwithus@brisdoc.org / 01179370900.

Please visit NHS Job Advert for the details.

Please find the attached JD here.