Job summary

You will provide a specialist and timely response for people who may be experiencing a mental health support need or crisis, facilitating improved patient outcomes and experience. You will identify a person's needs, enabling appropriate advice, signposting and onward referrals to services. This will be via face-to-face assessments in practice and telephone triage. There will be support and supervision from the wider team, including oversight from Lead Practice Clinicians.

BrisDoc practice services specialise in providing high quality and accessible health care to vulnerable, marginalised and excluded groups. Clinicians will need to be focused on improving health inclusion and removing barriers to holistic healthcare. Clinicians will be expected to consult and liaise with other community-based HCPs such as GPs, Paramedics, Pharmacists, and Nurses about patient management, admission avoidance and, where necessary, admission into secondary care. While working autonomously and potentially in isolation, the post holder will work collaboratively with the wider clinical team to support individual patients and the delivery of the right care first time.

Main duties of the job

Clinical

Undertake a full range of activities required to deliver a comprehensive mental health assessment in anemergency situation, to those who may be distressed/ in crisis. This will include:

• Advising the person in crisis of short-term coping strategies i.e. anger, anxiety, stress management, distraction, assertiveness or relaxation techniques
• Providing emotional support to the individual, focusing on motivation and encouragement
• Sharing information where relevant and appropriate to fellow professionals in line with information governance protocol's
• Providing defined interventions as detailed in existing care plans
• Completing relevant documentation that is accurate and factual within the appropriate electronic record systems as per relevant policies
• Communicating and liaising with a wide range of people/ professionals in order to build and sustain effective and positive relationships with individuals and carers, team members and other agencies
• Gathering information from additional sources to make informed decisions/ plans e.g. other record systems, from friends/family.

Prescribers Only

• Prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice

About us

BrisDoc are a proud provider of NHS Healthcare who are passionate about delivering excellent 'patient care, by people who care' for 20 years. We run a diverse range of Primary Care Services including an Integrated Urgent Care Service, GP Practices and a Homeless Health Service. This enables BrisDoc to offer excellent healthcare 24 hours a day, 365 days a year.

We're a 'Social Enterprise' and an 'Employee Owned Trust' - this means the decisions we make, are for the good of our workforce, our wider community and the planet as a whole. By joining BrisDoc, you will be part of a multi-professional organisation that is a fantastic place to work; somewhere that you will feel valued, supported, developed and part of a family. We strive to make sure every member of the team feels proud of the work they do and the service that we offer to over 1 million patients across our region.

Please visit NHS Job Advert for the details.

For questions about the job, please contact Olukolajo Onadipe, People Team coordinator at workwithus@brisdoc.org / 01179370900.