Job summary

The core purpose of this role is:

To support the operational delivery of the IUC service across Bristol, North Somerset and South Gloucestershire,

To support the Team Managers with filling the operational rota and assist with weekend and Bank Holiday planning,

To support the Team Managers by deputising Base Manager responsibilities at times of annual leave or absence,

To actively participate in covering operational shifts to ensure robust rota position.

As part of the Service Delivery Team, you will play a vital part in leading our service alongside the wider Operational Team. At all times the post holder must act in a manner consistent with our code of conduct.

At all times the post holder must act in a manner consistent with the code of conduct and appearance representing BrisDoc and the NHS

Main duties of the job

Patient Care

To support the Team Managers to provide operational management, supervision and quality assurance to ensure that high standards of patient care are maintained across the service

Line, Team and Base Management

To deputise for Team Managers to support their team members during times of annual leave and absence.

Ensure that staff adhere to relevant BrisDoc policies such as Health and Safety, Information Governance, and Care Quality Commission standards.

To deputise for Team Managers to manage their treatment centre during times of annual leave or absence,

Rota Management

Tosupport the Team Managers with filling the operational rota in their Rota Person of the Week duties and assist with weekend and Bank Holiday planning.

To assist with planning contingencies for unexpected absence that may impact shift cover.

Communication and Collaboration

Facilitate open and effective communication within the team and across departments,

Foster a collaborative working environment, promoting teamwork and a shared sense of purpose,

Induction, Training and Development

To support the Team Managers with the induction, training and development of operational staff,

To help identify training needs of staff and support Team Managers in planning appropriate training and development.

About us

BrisDoc is a proud provider of NHS services and has been delivering 'patient care, by people who care' with passion and commitment for over 20 years.

As an 'employee-owned trust', we are a forward thinking, dynamic and innovative Social Enterprise and run an exciting range of Primary Care services. These include the Severnside Integrated Urgent Care Service, GP Practices, and the Homeless Health Service. BrisDoc therefore provides great patient care 24 hours a day, 365 days a year to over 1 million patients across Bristol, North Somerset & South Gloucestershire.

As an employed member of the BrisDoc team, you are also a BrisDoc co-owner and will be able to contribute to the decisions we make to benefit our patients, workforce and the wider community. This includes seeking to continuously improve the healthcare we provide for patients, while protecting our environment, nurturing our staff and making a meaningful contribution to the communities we serve. The BrisDoc 'Community Fund' is a staff-led team which works closely with health-based charitable causes, both local and international, to invest time and money to improve lives in disadvantaged communities.

Please visit NHS Job Advert for details.

For questions about the job, please contact Amanda Harshaw at Workwithus@brisdoc.org / 01179370900.