Safe working guidance resources

The following resources are intended to help you navigate the 2025/26 contractual changes coming into effect on 1 October, e.g. patient access to non-urgent e-consultation requests throughout core hours, and the GP Connect switch on for Community Pharmacy read / write access.

Pushing back on workload transfer

It is crucial that GPs and practices devote their time and energy to providing services and care that are commissioned and resourced.  We have pulled from our existing guidance key headlines on how you might push back on unresourced work, this includes a list of N/DESs and LESs.  If you know of a LES in your area that is not listed, please let us know and share the specification via info.GPC@bma.org.uk

We have also produced a checklist relating to workflow and triage.