Guidance for GPs in England on getting your pension record up to date

“One of the biggest challenges that GPs in England face is out of date and inaccurate pension records, with “missing years” of pensions data due to PCSE’s mismanagement of pension records. A missing year(s) is where the record of your pensionable pay may be incomplete for a specific year(s) and therefore your NHS pension record will not be up to date. The scale of the problem is likely to mean that a significant proportion, running into the many thousands, are affected.”

Krishan Aggarwal Co-deputy chair, BMA Pension Committee

You might also find the full letter from our Weekly Newsletter.

To find out how to keep your pension records up to data

  • 1. Request information about your pension from NHS Pensions 
  • 2. Raise a complaint in relation to with PCSE
  • 3. Escalate the complaint to NHS England
  • 4. Seek compensation as a result of maladministration by PCSE
  • 5. Ask for the Pensions Ombudsman’s help 
  • 6. Report PCSE to the Pensions Regulator 
  • 7. BMA Pensions Department

Please see full details from BMA below.

A step by step guide to ensure you have accurate pension records.